Computer doesn't see any USB flash drives

SuperDupler

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Sep 18, 2014
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Computer doesn't see any USB flash drives

Okay, I have a puzzle.

The setup: I have access to 4 computers in this house, and all are multi-boot. One is Win XP & Win 7, another is Win Vista, Win 7, SimplyMEPIS, and Ubuntu Studio, the third is Win 7 & MoonOS, and the fourth is Win XP, Win 7, Ubuntu, SimplyMEPIS, CentOS, & Mageia. I also have access to several live CDs/DVDs.
My problem: I can't get computer #4 to see any USB flash drives. I recently bought an additional USB front panel, assuming the built in ports may be defective but it made no difference. I know what you're thinking, but that's not it. The drives don't show up at all, not in My Computer of course, but also nowhere in Disk Manager or Device Manager, or in any other OS.
I have several different flash drives from several different companies. The computer itself has a Gigabyte P35-DS3L MOBO with 64 bit 2.5GHz Intel Core 2 Quad CPU Q9300 and 3GB RAM. I know it's a bit old (though one of my laptops is older), the MOBO has 2 USB slots on front of case plus my 8 port USB front panel hub plugged into USB1 & USB2 respectively on the the MOBO, and it has 6 USB ports on back. It has Award Bios, version F8.

I must be wrong somewhere here, but here is what I have ruled out and why:
1. Faulty Flash Drives. The drives themselves can't be faulty because they all work just fine on all three other computers, and in all OS's installed on those computers, and in all the live CDs I have.
2. Hardware. Though no flash drives work, they are about the only things that don't work. USB powered & unpowered external HDs, USB mice, cameras, mics, hubs, cellphones, fans, speakers, anything and everything else works great.
3. Software. The drives don't work on any of the OS's installed, nor on any live CD. The same OS's and live CDs work on the other PCs and they all detect the flash drives just fine. And the USB flash drives are from several different manufactures, so it's not just something like a Kingston driver is missing. That, and they don't even show up in device manager as an unknown device.

So, that just leaves uh.... I'm not sure, what DOES it leave? I thought maybe the ports were loose or something, maybe the flash drives weren't making contact right, but they don't work in the powered or unpowered USB hubs either, or in the new USB front panel so that can't be it.
Some additional worthless info: sometimes even other USB hard drives or other devices don't take right away and they need to be unplugged and plugged back in again, but this is only occasionally. and the two built in USB ports on the front of the case are pretty much worthless. I assume it is just because they are old and cheaply made.
Lastly, this computer is not originally MY desktop, mine is still back in NY in the States, and I am currently in Manila so I don't know much about its history before I got here. But at least for the past 6 months or so, USB flash drives have never worked in this machine. My contributions are the USB front panel, a firewire PCI card, and a 2nd HD with all the Linux distros.

So... Any ideas? Anyone?
 

SuperDupler

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Sep 18, 2014
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An additional update here: I finally spoke to some people who told me that it used to read flash drives a few years ago. I recall reading in somebody else's answer that there was a switch on the MOBO that allowed it to charge USB devices even when it was powered off but the power supplied would be less than sufficient to power flash drives greater than 4GB. Some people had success by flipping the switch over which provided the USB port with full power but it could no longer charge when the computer was off. I ignored this because this computer doesn't charge when it is off so I assume the switch is in the correct position, but after hearing it used to read flash drives years ago I dug through my stash and located a few old flash drives that were only 2 or 4GB & plugged them in - and they worked! Amazing! So now how do I get it to read drives that are 8, 16, or 32GB?
I will try to find it on my own but if anyone knows where this "switch" is, please let me know. Also I have read that it is something that requires the update of 3 files in Windows 7: "usbstor.inf", "usbstor.PNF" and "usbstor.sys" which are supposed to be in the c:\Windows\INF folder. I am likewise ignoring that because they aren't recognized in Linux either, or in any distribution. And in some cases the exact same OS install is on multiple computers but this one is the only one that won't see the drives. Am I wrong in this assumption?
Any ideas would be greatly appreciated.... Thanks!
 

SuperDupler

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Sep 18, 2014
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I still have not found the "switch" for the USB ports on the motherboard, if there even is one. I am not even sure if this is going to be the answer though, because I would assume that using a powered USB hub should eliminate that problem right? Obviously it doesn't of course, but I would assume it would.
 

FPS_Gamer

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Nov 5, 2014
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Have you tried changing drive letter from right-click my computer----> Manage option. I mean Is it listed in "Disk Management"? You may have to assign a drive letter. Insert drive then do above. Hope this helps.
 

SuperDupler

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Sep 18, 2014
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Solution, I updated the BIOS and discovered there are two options when dealing with bootable USB drives. One is Syslinux and the other escapes my mind at the moment, thinking about other stuff. Anyway, most of my USB drives were bootable, even though there was extra space on each one. It wouldn't read ones of one type but would still read the other ones. Still don't know exactly why, but that's the way it works. The computer may have some other problems which may contribute to this one. If you have the same problem, try updating the BIOS again, even if it is the latest version already.
 

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