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Constant ping spikes

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  • Internet Service Providers
Last response: in Networking
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September 20, 2014 5:27:07 AM

I'll try to be as detailed as possible but it's been going on for quite awhile so bear with me if I forget some things I've tried initially.

Up until about a year or year and a half ago my ping was quite fine. I was told I was able to get 3.0 mbps in my area finally and decided to upgrade to that. After about a week of that it kept disconnecting and having high pings. So we downgraded to 1.5mbps (best effort, same as before)because according to them it would be more stable. But still have had ping issues ever since. Initially, the ping was fine from About midnight to 10am. Now it's more like 3am-7am. And these aren't even peak hours mind you. My isp insists that it's a problem on my end even though they have never found anything after sending technicians out about 30 times. So basically 3-7am = stable ping. 7am-3am = pings up to 550. Constant fluctuation up and down.

Things I have tried:
Disabling Nagle's Algorithm
Leatrix Latency fix
Disabling network throttling
Disabling antivirus and firewall
ccleaner
disabling ipv6
using google dns servers
ipconfig /flushdns
netsh winsock reset

There may have been more but that's the biggest ones I can think of. PC and modem specs

i5 3470
r9 280x
seagate barracuda 1tb
corsair vengeance 8gb
msi z77
Windows 8
Seasonic 620w
Modem is one of those modem/router hybrids:
Sagem F@st 1704. I just ensured that it has the latest firmware last night but it played no effect. I seem to have no packet loss. I updated the "Realtek PCIe GBE Family Controller" last night but noticed issues streaming on netflix and packet loss. So I rolled them back. I have 3 devices connected; 2 pcs both via ethernet, and my phone. However when gaming the other pc is usually off and the phone's wifi is disabled.

Last night I ran a scan with AVG and Malwarebytes to ensure there wasn't a virus or anything causing it, but it didn't find anything. I am also confident that nothing is loading in the background. Also my SNR margins are fine:
Downstream 14 and upstream 17. Actually highest they have been. But they don't seem to play as much effect as my isp insists.

I am currently attempting to get them to give me a static ip address if only to get better CS. Representative straight up told me "we don't care about ping on dynamic ips".

ISP = Windstream. And they are the only option.

I believe that is everything. Thanks in advance!

More about : constant ping spikes

September 20, 2014 5:57:16 AM

If you say you get stable ping sometimes and the ping jumps up high at other times then its definitely the ISP fault and you can't do nothing about it, You can only change the ISP but in your case you have no options.
The point is you can't fix a shitty internet.
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