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R9 270 Blue Screen Issues

Last response: in Graphics & Displays
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September 20, 2014 7:43:43 AM


Hello,

I have been having an issue with my computer for the past month or so. It would keep randomly crashing(only while gaming). So recently I tried doing a fresh install of Windows, and I am still having the same problems, even after a harddrive wipe. I'm not sure what to do. It isn't overheating, it isn't a virus, and WhoCrashed reports an issue with AMD drivers, but after wiping my harddrive I don't see that being the problem. And yes I do have the most recent drivers. Any help is appreciated.


Specs:
AMD FX6300
AMD Radeon R9 270
ASUS M5A97 2.0
Ballistix 8 GB

On Sun 9/14/2014 7:52:44 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091414-20484-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2783E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

More about : 270 blue screen issues

September 20, 2014 7:46:03 AM

Do you have the most current drivers for the mobo as well? Also, what is the make/model of the PSU? A dip in power on the PSU can create issues for the GPU.
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September 20, 2014 8:29:06 AM

Yes and as for my PSU, I have a Seasonic M12II 620W.
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September 20, 2014 8:36:21 AM

In reviewing similar issues posted on the net - most of them indicate a problem with the drivers - quite a few were with Windows 8.1 and the drivers, but many with Windows 7 also. A few of them had bad GPUs and needed to RMA the GPU.
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September 21, 2014 6:20:26 AM

Do you suggest I RMA mine? Or are there any other fixes to try?
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September 21, 2014 6:26:58 AM

Revert back to previous drivers, AMD's latest drivers are notorious for BSOD's
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September 22, 2014 5:30:57 PM

I'm going to revert back to old drivers tomorrow, but just wanted to say that today I got a blue screen that said System Service Exception (atikmdag.sys).
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