Pc crashes Randomly

Curtis Baldwin · Sep 20, 2014

I have regular pc crashes i can be using my pc for up to 3 - 4 hours and i will get a crash to a blue screen if there is any way to resolve this it would be a great help

thanks

Jurgvds · Sep 20, 2014

This can be either your hardware or software playing up, it can be difficult to test what it is.

One thing you can do is go to http://www.memtest86.com/ and download the software and burn it to a CD using a ISO burning program and boot your pc from the cd. This testing could take long and maybe you should read up about it a bit first. But in some cases it is the RAM that gives the error and the RAM can simply be removed and replaced and other cases may be a bit more bad.

There is also cases where it might not be hardware at all. I'm not too familiar with Software errors in this case but I know one test you can do is the following:

Before you do this go read up about it here: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
-Locate your Command prompt (cmd) file (Shortcut will work as well)
- Right click on it and run it as administrator
-Now type SFC/SCANNOW and let the test run and see if you get any errors

Hope this helps

Curtis Baldwin · Sep 20, 2014

Hi i just did the scan and it said this :

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\Windows\system32>

Any ideas ? if there anything wrong software wise or is it hardware related?

Jurgvds · Sep 20, 2014

Curtis Baldwin :

It wouldn't be that, that's not something to worry about. I get that regularly on my pc and others.

So it can still be either Hardware or software, maybe try the memtest86. I know of several incidents where it was the RAM causing it, but don't get set on that idea

tiny voices · Sep 20, 2014

Run Windows HDD diagnostic to check for bad sectors

As noted above, run memtest for 6+ passes.

What is your hardware?

Curtis Baldwin · Sep 20, 2014

Do you have to burn it to a CD? because i dont have any CDs to burn it onto.

tiny voices · Sep 20, 2014

You can run it from a bootable USB. Thats how I do it.

Curtis Baldwin · Sep 20, 2014

My full pc spec is
CPU: Amd fx 8320
Ram : corsair vengance lp 8gb
graphics card : r9 270 x
hard drive: western digital blue
ssd: 120 gb crucial m500
motherboard : asus M5A99X pro r2.0
power supply : corsair hx 650w

Jurgvds · Sep 20, 2014

Just be sure to backup everything on your USB before using as it will be wiped

tiny voices · Sep 20, 2014

You have Windows configured to know the SSD is in fact an SSD right? I have seen plenty of people try to defrag an SSD and completely ruin it.

Curtis Baldwin · Sep 20, 2014

what do you mean ?

tiny voices · Sep 20, 2014

TRIM enabled
Defrag disabled

Curtis Baldwin · Sep 20, 2014

what would happen if you did defrag an ssd?

tiny voices · Sep 20, 2014

You can brick it completely. It will also destroy most of the data on the drive if nothing else.

Curtis Baldwin · Sep 20, 2014

i dont think i have defraged my ssd but if i did could that be whats causing the crashes how would you tell ?

tiny voices · Sep 20, 2014

Are you on windows 8 or 7?

If you defragged the drive, it will certainly cause problems.

Also what are your CPU and GPU temps at load?

Curtis Baldwin · Sep 20, 2014

i use 8.1 and my cpu at load is 45 to 60 max and my gpu is around 50 - 60 full load

tiny voices · Sep 20, 2014

Ok, so it is not temps.

Go to the windows screen and type defrag. Open up "defragment and optimize your drives" check to see if it is set to TRIM your SSD.

Curtis Baldwin · Sep 20, 2014

it is set to TRIM is there a way to check if there is anything wrong with the ssd ?

tiny voices · Sep 20, 2014

If it is set to trim you should be fine. This does not seem like the problem.

I'm thinking RAM. You need to run memtest. 5 passes will take a LONG time. Run it overnight.

Curtis Baldwin · Sep 20, 2014

how do i run the memtest ? sorry to ask so many questions thanks for your help

johnbl · Sep 20, 2014

put C:\Windows\Logs\CBS\CBS.log
on a server share so it can be looked at.

Jurgvds · Sep 20, 2014

-Download it from http://www.memtest86.com/
-Install it on your bootable USB
-Restart pc with USB plugged in and Enter BIOS and boot from your USB

These videos are helpful as well:
https://www.youtube.com/watch?v=NaHL9usaM4Q
https://www.youtube.com/watch?v=FyjKxeZI890

Curtis Baldwin · Sep 20, 2014

When i download memtest then extract the files it is saying they are corrupt any ideas?

tiny voices · Sep 20, 2014

Are you trying to run it from the desktop?

You have to burn the ISO to a usb key or CD and boot to it.

Pc crashes Randomly

Honorable

Reputable

Honorable

Reputable

Titan

Honorable

Titan

Honorable

Reputable

Titan

Honorable

Titan

Honorable

Titan

Honorable

Titan

Honorable

Titan

Honorable

Titan

Honorable

Polypheme

Reputable

Honorable

Titan

Share this page