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Windows won't load

September 20, 2014 12:18:24 PM

Hp laptop with windows vista on it, been left on for several hours and not shut down, when found it was a black lit up screen with a white _ in the top left hand corner (not flashing). I thought it was overheated I turned the computer off and left it to cool down. I tried to turn the computer on about 2 hours after and the screen went straight to a black screen with the White _ at the top. I tried pressing enter, F8 to enter safe mode amongst other keys to try and trigger a response. The only way to get a response is if I press Ctrl, Alt and Delete, the screen flashes white and returns to the black screen once again. I have no idea what to try now? Note: the laptop only runs when the charger is plugged in, although this has not been a problem until now.

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