windows 7 build 7601, this copy is not genuine?

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AliRidha

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Jun 7, 2014
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Hi guys, i bought a copy of windows 7 home premium from a trusted seller and after loading up, in the bottom right corner it says this copy of windows is not genuine, build 7601.
i am absolutely posotive this is a genuine copy and has not been tampered with in any way.
 
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AliRidha

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Jun 7, 2014
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it is already activated and everytime i switch on the pc it says "you may have a counterfeit copy of windows, upgrade to genuine now" and on the bottom right of the home screen it says
windows 7
build 7601
this copy of windows is not genuine
 
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USAFRet

USAFRet

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Mar 16, 2013
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Well...there's not much we out here can actually do.

You bought it from Microcenter...what did they say when you asked them why it did not work?

If it doesn't activate, you might have to do it via the phone robot from Microsoft.
But for a valid retail purchase from Microcenter, that should NOT be necessary.
 
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Wolfshadw

Wolfshadw

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Aug 3, 2006
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If it was a successful activation, you would not be receiving this message. I'd suggest attempting to activate it again and, if necessary and as USAFRet suggests, call in to Microsoft for the automated activation process.

If that fails, then you really need to take it up to the next level at Micro Center.

-Wolf sends

 
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AliRidha

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Jun 7, 2014
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they (microcenter) said it is a problem with my pc and that it may be infected... they also said to do a full reinstall but that didnt help, as i said i have no means of contacting microsoft as my phone is being fixed
 
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Wolfshadw

Wolfshadw

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The only thing we can suggest is trying online activation again; making sure that you're entering the correct product key.

1's look like L's
0's look like o's
6's look like G's

Aside from that, put up with the message until your phone is fixed.

-Wolf sends
 
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USAFRet

USAFRet

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OK
Yes, a full wipe and reinstall would wipe out any potential virus.
Rather trying to install/update/whatever from your existing Windows install

Did you boot from the install media and try to install it? Or are you trying to do something else?
 
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AliRidha

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Jun 7, 2014
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i think am just going to keep it and try to ignore the signs as i really dont have any options left. maybe in a month i will buy another copy but from somewhere else. thanks for all the help anyway
 
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