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Need to fix bsod (gpu maybe?)

Tags:
  • GPUs
  • Blue Screen
  • Safe Mode
Last response: in Graphics & Displays
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September 20, 2014 8:52:06 PM

I recently bought a new gpu (3870x2) and whenever i start my pc, i get a bsod. I dont get it when i start in safe mode. The blue screen STOP message is this: Stop: 0x0000007E (0xC0000005, 0x93910F1E, 0x8E1C3B40, 0x8E1C383C) that is the message. Any help is appreciated

More about : fix bsod gpu

September 20, 2014 8:58:34 PM

What OS are you running, and which driver are you running it with?

Along with that, update your BIOS.

And a strange question, but how big is your HDD?
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September 20, 2014 9:01:41 PM

Windows vista 32 bit home premium, i dont have the driver installed yet (i cant because of bsod), my bios is up to date, and i have a 150gb with 30gb left and a 500 with 400 left
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September 20, 2014 9:06:02 PM

Do you have a different graphics card you could try to boot with? or maybe integrated graphics?
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September 20, 2014 9:07:05 PM

I have an 8800 gtx i can boot with.
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September 20, 2014 9:09:13 PM

When you boot with that card, does it BSOD?
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September 20, 2014 9:10:19 PM

zip the dmp file/s upload them to somewhere, then post the link here
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September 20, 2014 9:11:39 PM

Nope. I have 2 3870x2s and they both do it so i doubt theyre both faulty
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September 20, 2014 9:14:53 PM

Sorry paul but i have to do this all from my phone as i dont have internet currently so thats gonna be a bit hard for me to do
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September 20, 2014 9:16:20 PM

Umm good point :D 

Is Avast on this? This can cause a x7e stop error. I would say its something in startup, thats causing it
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September 20, 2014 9:20:15 PM

It will boot into safe mode. Ive tried installing drivers through safe mode but ccis detection driver always fails and causes it to stop. Also i do not know what Avast is so i doubt i do
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September 20, 2014 9:23:32 PM

Avast is a virus scanner and can also inc a firewall. You cant do much in safe mode because most things are disabled. Inc services

I could have a look if you want with teamviewer. www.teamviewer.com since u can get into safe mode, but you'll have to boot into safe mode / networking so it'll get online

You'll see what I'm doing, if you want me to check it out install that send the id and password it gives u to me in a PM
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September 20, 2014 9:25:36 PM

No like i literally dont have internet on my pc. We just moved in so i dont have it yet. Lol
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September 20, 2014 9:29:03 PM

errr look in programs and features or whatever this version is. See if Avast is there. Or whatever virus scanner you did install

Or go to start/run type in msconfig look under startup. Tell us whats there. Or is ccleaner on this PC?

I doubt the cards are the prob or it wouldnt work in safe mode. But I would say its something in startup thats crashing the system
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September 20, 2014 9:35:30 PM

I dont have avast.
I have:
Windows defender
my os
Adobe acrobat
adobe reader
microsoft officw
Realplayer 32 bit
Mcafee security center
Amd dual core optimizer
Java platform se updater
Super charger (its a mobo feature)
Catalyst control center
EA core
easytether
cloud panel
Monitor application

And yes i do have ccleaner
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September 20, 2014 9:39:46 PM

Disable these in ccleaner. under tools/startup

Wouldnt be surprised if its Mcafee. Its crap and the worst thing on the planet lol. Untick Mcafee security center and Java and super charger.

Programs, like that can cause crashes. I would somehow uninstall Mcafee with its removal tool. It may or may not work in safe mode

http://service.mcafee.com/faqdocument.aspx?id=TS101331

Whats My OS? What version office is installed? 2003 or previous version?

Then reboot see it can boot into windows. If not go back into safe mode
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September 20, 2014 9:45:26 PM

Vista 32 bit office 2010. Im uninstalling mcafee rn so ill get back to you when i restart
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September 20, 2014 9:48:12 PM

k is it like a toolbar for office whats my os then?
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September 20, 2014 9:52:11 PM

Its full microsoft office with all its stuff. Vista home premium 32 bit. If it matters i have a 1000w psu with 83amps on the 12v rail. Also after uninstalling mcafee and unticking the others its still having bsod. Now its actually not showing the blue screen but it fully restarts. It gets to the screen where the loading bar is scrolling then it restarts
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September 20, 2014 9:54:55 PM

Oh right ok. Did you install any windows updates recently?? Altho I didnt read about any vista updates having probs recently
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September 20, 2014 9:55:59 PM

Oh. I just said "my os" instead of writing out microsoft windows operating system.
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September 20, 2014 9:58:08 PM

Boot back into safe mode. Go to start/run see if event viewer will run. type in eventvwr.msc. If it does go to windows log/system. Any bugchecks here?

And press windows key+pause / advanced settings / startup and recovery. Untick auto restart. Next time it reboots what does it say. It should bring something up

Did you untick Mcafee's entry, or did it uninstall when you went to programs and features?
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September 20, 2014 10:08:18 PM

No bug checks. I completely uninstalled it
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September 20, 2014 10:10:32 PM

k Reboot it if you unticked auto restart. What does it say if it stops?
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September 20, 2014 10:11:59 PM

I now have blue screen with STOP: 0X0000007E (0X0000005, 0X936ADF1E, 0X8DFD3B40, 0X8DFD383C)
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September 20, 2014 10:16:41 PM

It maybe a rootkit

The alureon rootkit may / can cause this stop error too. This infects the MBR of the hdd. And what youre seeing is what it does. The system restarts

If you can somehow get tdsskiller, It scans the system drivers. It doesnt take long, but if it picks anything up, it'll tell you what it is

This is the direct link to it

http://media.kaspersky.com/utilities/VirusUtilities/EN/...

If it has got it lucky for you it's not online because its a password stealing trojan
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September 20, 2014 10:29:40 PM

Just ran the tdsskiller and it didnt come up with anything
Duration 00:00:24
Processed 453 objects
Found 0 threats
Neutralized 0 threats
quarantined 0 objects
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September 20, 2014 10:31:09 PM

If it were a rootkit wouldnt it show up on my 8800 as well?
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September 20, 2014 10:31:59 PM

Very odd then. Its like something is on the hdd somewhere but what. How long has it been offline?

You could try and do a full scan of the hdd with defender but its defs are probably out of date
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September 20, 2014 10:32:12 PM

MrBlindman99 said:
If it were a rootkit wouldnt it show up on my 8800 as well?


Whats 8800?

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September 20, 2014 10:40:34 PM

if you uninstalled Mcafee thru programs and features before to remove it. get its tool to remove the rest of it
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September 20, 2014 10:45:04 PM

I used the tool. I have a spare 8800 gtx graphics card that works fine i just dont have its drivers installed. Its been offline for about a week now
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September 20, 2014 10:48:06 PM

The card in it must be faulty then if the 8800 works. Or its drivers if theyre installed are corrupt
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September 20, 2014 10:49:05 PM

From the sounds of it you just installed windows? Maybe you could try re-installing windows? It sounds like its a driver problem is conflicting with something else..

When it blue screens does it say any file name before the numbers?
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September 20, 2014 10:50:50 PM

No. Ive had this copy of windows almost since it came out. I dont have the disc anymore. But there arent any file names
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September 20, 2014 10:53:51 PM

Did you buy windows for this or was it on it when you purchased it? And do you have the key for it?
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September 20, 2014 10:54:31 PM

When you say a 3870x2? are you talking about crossfiring or the two gpus in one card?
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!