Need to fix bsod (gpu maybe?)

MrBlindman99 · Sep 20, 2014

I recently bought a new gpu (3870x2) and whenever i start my pc, i get a bsod. I dont get it when i start in safe mode. The blue screen STOP message is this: Stop: 0x0000007E (0xC0000005, 0x93910F1E, 0x8E1C3B40, 0x8E1C383C) that is the message. Any help is appreciated

Dazinek · Sep 20, 2014

What OS are you running, and which driver are you running it with?

Along with that, update your BIOS.

And a strange question, but how big is your HDD?

MrBlindman99 · Sep 21, 2014

Windows vista 32 bit home premium, i dont have the driver installed yet (i cant because of bsod), my bios is up to date, and i have a 150gb with 30gb left and a 500 with 400 left

Dazinek · Sep 21, 2014

Do you have a different graphics card you could try to boot with? or maybe integrated graphics?

MrBlindman99 · Sep 21, 2014

I have an 8800 gtx i can boot with.

Dazinek · Sep 21, 2014

When you boot with that card, does it BSOD?

Paul NZ · Sep 21, 2014

zip the dmp file/s upload them to somewhere, then post the link here

MrBlindman99 · Sep 21, 2014

Nope. I have 2 3870x2s and they both do it so i doubt theyre both faulty

MrBlindman99 · Sep 21, 2014

Sorry paul but i have to do this all from my phone as i dont have internet currently so thats gonna be a bit hard for me to do

Paul NZ · Sep 21, 2014

Umm good point

Is Avast on this? This can cause a x7e stop error. I would say its something in startup, thats causing it

MrBlindman99 · Sep 21, 2014

It will boot into safe mode. Ive tried installing drivers through safe mode but ccis detection driver always fails and causes it to stop. Also i do not know what Avast is so i doubt i do

Paul NZ · Sep 21, 2014

Avast is a virus scanner and can also inc a firewall. You cant do much in safe mode because most things are disabled. Inc services

I could have a look if you want with teamviewer. www.teamviewer.com since u can get into safe mode, but you'll have to boot into safe mode / networking so it'll get online

You'll see what I'm doing, if you want me to check it out install that send the id and password it gives u to me in a PM

MrBlindman99 · Sep 21, 2014

No like i literally dont have internet on my pc. We just moved in so i dont have it yet. Lol

Paul NZ · Sep 21, 2014

errr look in programs and features or whatever this version is. See if Avast is there. Or whatever virus scanner you did install

Or go to start/run type in msconfig look under startup. Tell us whats there. Or is ccleaner on this PC?

I doubt the cards are the prob or it wouldnt work in safe mode. But I would say its something in startup thats crashing the system

MrBlindman99 · Sep 21, 2014

I dont have avast.
I have:
Windows defender
my os
Adobe acrobat
adobe reader
microsoft officw
Realplayer 32 bit
Mcafee security center
Amd dual core optimizer
Java platform se updater
Super charger (its a mobo feature)
Catalyst control center
EA core
easytether
cloud panel
Monitor application

And yes i do have ccleaner

Paul NZ · Sep 21, 2014

Disable these in ccleaner. under tools/startup

Wouldnt be surprised if its Mcafee. Its crap and the worst thing on the planet lol. Untick Mcafee security center and Java and super charger.

Programs, like that can cause crashes. I would somehow uninstall Mcafee with its removal tool. It may or may not work in safe mode

http://service.mcafee.com/faqdocument.aspx?id=TS101331

Whats My OS? What version office is installed? 2003 or previous version?

Then reboot see it can boot into windows. If not go back into safe mode

MrBlindman99 · Sep 21, 2014

Vista 32 bit office 2010. Im uninstalling mcafee rn so ill get back to you when i restart

Paul NZ · Sep 21, 2014

k is it like a toolbar for office whats my os then?

MrBlindman99 · Sep 21, 2014

Its full microsoft office with all its stuff. Vista home premium 32 bit. If it matters i have a 1000w psu with 83amps on the 12v rail. Also after uninstalling mcafee and unticking the others its still having bsod. Now its actually not showing the blue screen but it fully restarts. It gets to the screen where the loading bar is scrolling then it restarts

Paul NZ · Sep 21, 2014

Oh right ok. Did you install any windows updates recently?? Altho I didnt read about any vista updates having probs recently

MrBlindman99 · Sep 21, 2014

Oh. I just said "my os" instead of writing out microsoft windows operating system.

Paul NZ · Sep 21, 2014

Boot back into safe mode. Go to start/run see if event viewer will run. type in eventvwr.msc. If it does go to windows log/system. Any bugchecks here?

And press windows key+pause / advanced settings / startup and recovery. Untick auto restart. Next time it reboots what does it say. It should bring something up

Did you untick Mcafee's entry, or did it uninstall when you went to programs and features?

MrBlindman99 · Sep 21, 2014

No bug checks. I completely uninstalled it

Paul NZ · Sep 21, 2014

k Reboot it if you unticked auto restart. What does it say if it stops?

MrBlindman99 · Sep 21, 2014

I now have blue screen with STOP: 0X0000007E (0X0000005, 0X936ADF1E, 0X8DFD3B40, 0X8DFD383C)

Need to fix bsod (gpu maybe?)

Honorable

Honorable

Honorable

Honorable

Honorable

Honorable

Polypheme

Honorable

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Polypheme

Honorable

Share this page