Driver Conflict AMD 8670M with Windows 8.1

BharathS

Reputable
Sep 21, 2014
3
0
4,510
Hello everyone,
I have recently purchased a Dell Inspiron 15R 5537 with the following specs :
CPU : Intel Core-i5 4200U @1.60GHz 2.30 GHz
RAM : 8 GB
GPU : Switchable Graphics - Intel HD Graphics 4400 and AMD Radeon HD 8670M 2GB DDR3
Driver Intel Graphic 15.33.18.64.3496 and AMD Mobility Radeon 14.4
Genuine Windows 8.1 64 bit updated.

The problem I have is supposedly with a Video driver conflict. I can't shut down\hibernate\suspend\close the lid properly. When I do any of these, the display turns off but the processor wont turn off. Then all I can do is hard reset and restart, but then the pc lags like anything.

Now if I uninstall everything and reinstall windows and Intel Graphics 4400 driver, the lagging problem and shutdown problem is solved. But then I am not able to play games. If I install AMD catalyst driver, I am able to play games but the shutdown and lagging problem returns.

So, what can I do? How can I have the amd card installed and windows working properly?

Thanks in advance for your help. Any recommendations are welcome. :)
 

BharathS

Reputable
Sep 21, 2014
3
0
4,510


I downloaded the drivers from these links :
http://www.dell.com/support/home/sg/en/sgbsd1/Drivers/DriversDetails?driverId=Y3FHH&osCode=WB64A&fileId=3287881735&languageCode=EN&catego&dgc=SM&cid=266884&lid=5009646
http://www.dell.com/support/home/sg/en/sgbsd1/Drivers/DriversDetails?driverId=C50TD&osCode=WB64A&fileId=3291482091&languageCode=EN&catego&dgc=SM&cid=266884&lid=5009361

Though these are drivers from dell, I am not able to play games smoothly but the shutdown and lagging problems are not there. But I just realized these drivers could be outdated but the ones youmentioned were updated on 18 sep 2014. So I'm gonna try again with these drivers.

Thanks again for your support. Much appreciated. :)
 

BharathS

Reputable
Sep 21, 2014
3
0
4,510


Thanks dude.. The updated version works and everything is fine..... :D
 

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