Help accessing router settings

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Wendi Wood

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Sep 21, 2014
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I have a Ubiquiti Air Router HP and I cannot access the settings. I can ping it and it all comes back fine. I have tried the ip address the manual says to use ( http://192.168.1.1) and also the one that comes back when I use IPconfig(192.168.145.1) and both say page cannot be displayed. I turned off my firewall, and also tried hooking the router directly to the computer with a cable. Still nothing. I've also tried it on my laptop and get the same. I don't want to reset the router unless I absolutely have to because I'm not sure if I can set it up again and I don't want to lose internet. This router was installed and set up by my internet company. Any suggestions? Also, I still have a lot to learn about computer language so if you could simplify answers for me it'd help a lot. Thanks!
 
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Wendi Wood

Honorable
Sep 21, 2014
30
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10,530
That page opened up just fine. I don't have a username and password for it though. It doesn't look like my routers page should according to my manual.
The brand is Ubiquiti and model is AirRouterHP. I had to buy it from my internet service provider because they said the one I had was not new enough.
 
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Wendi Wood

Honorable
Sep 21, 2014
30
0
10,530
Thats what I was afraid of. I'm just worried that if I reset it I won't be able to get it back up and running. I've never done it before. Would it be difficult to set it up so my internet works again?
 
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