new build doesnt boot "please power down and connect the pcie power cables for this graphics card"

Casey Hopkins

Reputable
Sep 21, 2014
7
0
4,510
Hello all you smart people out there.
I have been having issues with my new build.

Basic Specs are:
750w corsair CX750M
Intel i7-4790k
Asus Sabertooth z97 mark2 mobo
EVGA GTX 780
Corsair H50 watercooling
Crusial 500gb SSD

Anyway, story goes. I got everything today and put it all together. Everything fits and looks perfect, but...
On start up the monitor displays a message "Please power down and connect the PCIe power Cables for this graphics card"
I am 100% sure that the power is plugged into the card correctly. Its a brand new power supply, but thw card is 3 months old, i was using it on my old cumputer and it worked perfectly fine. Plug it in here and BAM!

Any feedback would be appreciated.
 
Solution
Make sure that the graphics card slots are not broken and that a wire has not come out of one of them. Make sure that the PCIE is cCOMPLETELY plugged in on both the graphics card and the PSU... if possible use a different PSU and see if the problem persists. If so, it is most likely your card. make sure that the amp requirement for the GPU is what the cables are producing. Make sure that the card is completely inside of the pci-e slot. If the problem still persists, check that it still works on your old system, if it does then contact corsair. if it does not, contact nvidia. Hopefully that fixes your problems and you get back up and running soon!
Sounds like one of the PCI-E cables is not completely plugged into the video card or perhaps the PSU. Make sure, and I doubt you've made this mistake, that you have an 8pin connector plugged into the 8pin plug on the video card, especially check to make certain the +2 pin part of that cable is in all the way.
 

TSK-REAPER22

Reputable
Feb 23, 2014
169
0
4,690
Make sure that the graphics card slots are not broken and that a wire has not come out of one of them. Make sure that the PCIE is cCOMPLETELY plugged in on both the graphics card and the PSU... if possible use a different PSU and see if the problem persists. If so, it is most likely your card. make sure that the amp requirement for the GPU is what the cables are producing. Make sure that the card is completely inside of the pci-e slot. If the problem still persists, check that it still works on your old system, if it does then contact corsair. if it does not, contact nvidia. Hopefully that fixes your problems and you get back up and running soon!
 
Solution


Wow, and "oh s&(%^ " ! They're pretty good with the warranty service, I've dealt with them several times over the years.
 

Casey Hopkins

Reputable
Sep 21, 2014
7
0
4,510


Yea their support is fantastic! Have to wait a bit to get it, but all covered by warranty, thankfully!