Computer swallowed a DVD

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Doug8765

Honorable
Oct 3, 2013
3
0
10,520
My Gateway ZX6971 swallowed a DVD that I put in. I thought the DVD was fully seated, but apparently it was not since it seemed to go in separately from the DVD drawer and will not come out. How do I get it out?
 
Solution
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Hi -
I was able to fix this myself. I was able to turn the power off and turn the computer upside down with the DVD drawer open and shook it. Then my child was able to grab an edge of the DVD disk and pull it out.

I'll be careful from now on when I put a disk in.

Thanks.

Doug
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D

Doug8765

Honorable
Oct 3, 2013
3
0
10,520
Hi -
I was able to fix this myself. I was able to turn the power off and turn the computer upside down with the DVD drawer open and shook it. Then my child was able to grab an edge of the DVD disk and pull it out.

I'll be careful from now on when I put a disk in.

Thanks.

Doug
 
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