Blue Screen / physical memory dump

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vash_021

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Jun 19, 2012
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I have a 1 year old system

This just started to happen recently
whenever i hook up an hdmi to my 40 inch sony led tv and watch atleast 2 videos using mozilla firefox on the sony tv after about 5 minutes my computer crashes to the blue screen/ physical memory dump

atfirst i though it was becuase I recently started to OC my GPU so I tried to restore it to stock clocks but the same thing happens

Whats wierd is if i watch 1 video on full screen nothing happens tried this for atleast 2 hours

Specs:
i5 3470
sapphire HD 7750 slight OC to 850MHZ(clock) and 1150MHz (memory) and 20% power limit setting
8gb ripjaws (4x2)
asrock h77 Pro4/MVP
Seasonic (M12II) 520watts 80Plus Bronze


there was this 1 other time while my brother was using it that it also crashed (I toned down the OC on the gpu since then)

also this does not happen even i game on my computer all day
I even tried running 3 clients of tera online and nothing happens
 
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i7Baby

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Jul 25, 2012
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So is anything at all OC'd now?

Download HWInfo and run Sensors. Post the results - usually 3 screenshots in TinyPic or similar. This'll show how your hardware is running.

Also, as usual with BSoDs, -

Do a Checkdisk on your drives. And a virus scan eg Avast and Malwarebytes.

Download and run Memtest86 on your ram

Go through Control Panel, Device Manager and make sure all devices are working properly and their drivers are up to date.
 
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vash_021

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Jun 19, 2012
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Nothing else is OC'd and i only OC'd like 50MHz
this is the check disk for drive C where my OS and apps are
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
201984 file records processed. File verification completed.
885 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
258736 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
201984 file SDs/SIDs processed. Cleaning up 8372 unused index entries from index $SII of file 0x9.
Cleaning up 8372 unused index entries from index $SDH of file 0x9.
Cleaning up 8372 unused security descriptors.
CHKDSK is compacting the security descriptor stream
28377 data files processed. CHKDSK is verifying Usn Journal...
35118368 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
201968 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
18977669 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

153240575 KB total disk space.
76931132 KB in 115872 files.
90172 KB in 28380 indexes.
0 KB in bad sectors.
308591 KB in use by the system.
65536 KB occupied by the log file.
75910680 KB available on disk.

4096 bytes in each allocation unit.
38310143 total allocation units on disk.
18977670 allocation units available on disk.

Internal Info:
00 15 03 00 84 33 02 00 cb 42 04 00 00 00 00 00 .....3...B......
ae 6a 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 .j..,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
Click to expand...

Checking file system on D:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
40704 file records processed. File verification completed.
2 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
44482 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
40704 file SDs/SIDs processed. Cleaning up 54 unused index entries from index $SII of file 0x9.
Cleaning up 54 unused index entries from index $SDH of file 0x9.
Cleaning up 54 unused security descriptors.
Security descriptor verification completed.
1890 data files processed. CHKDSK is verifying Usn Journal...
34439608 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
40688 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
61206316 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

823160831 KB total disk space.
578159576 KB in 31861 files.
10144 KB in 1891 indexes.
0 KB in bad sectors.
165843 KB in use by the system.
65536 KB occupied by the log file.
244825268 KB available on disk.

4096 bytes in each allocation unit.
205790207 total allocation units on disk.
61206317 allocation units available on disk.

Internal Info:
00 9f 00 00 e4 83 00 00 e0 83 00 00 00 00 00 00 ................
98 0c 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

This one did not finish I think I left the PC running for a good 1 and 1/2 hour came back and the monitor was not outputing anything tried to push any button on the keyboard and nothing I just shut it down at that point
Click to expand...
here is the HWU info
53VDqyl.jpg



will do the mem test a bit later
 
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i7Baby

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Jul 25, 2012
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Your CPU is getting too hot (54C) for idle temps. Your Vcore and cpu fan rpm are OK, so you need to fix your cooler - blow it out with compressed air.
It should idle at 35C and game at 50C.
If blowing it out doesn't work, then re-seat it (Google it).
If that doesn't work, get a beter cooler eg coolermaster hyper 212 evo.

Your power supply isn't working properly. The 12V reading is up to 12.3V. Check the 12v, 5v and 3.3v readings in bios/uefi. If still too high, replace your psu.
 
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vash_021

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Jun 19, 2012
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i dont think it will idle at 35c ambient room temp is 28-32 (Philippines tropical country)

Its night time now and these are my temp the max one is when I game probably
WpqwN6R.png


about the psu i will check later probably tomorrow about those voltages
 
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vash_021

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Jun 19, 2012
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I checked UEFI and the voltage are as follow

vcore: +0.976v
+12v: +12.302v
+5v: +5.064v
+3.3v: +3.296v

is it bad that it has 12.3v ? my psu is still under warranty what am i suppose to say to the people to where i bought it from?
 
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vash_021

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Jun 19, 2012
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well i hope they replace it free of charge (I'm about to do a RMA can you help on what I should say the problem is?)

Still doesnt answer the BSOD when hooked up by a hdmi on a 40inch TV and running 2 videos side by side

just did a mem test and nothing was wrong
Device Manager is also clean

I have AVG and malwarebytes running side by side at all times
 
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