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Samsung Video Pack UHD videos stopped playing video - only shows audio - HELP!!

Tags:
  • uhd
  • Samsung
  • Video
  • Netflix
September 22, 2014 5:30:53 AM

This is not a streaming issue - although after this issue started, now my Netflix is not playing at all - but I tried going on my netflix on my laptop and it says there's a technical problem that's going on, so that's another issue - I got a Samsung UN50HU8550 SmartTV the other day (about 4 days ago). I was able to watch all the UHD/4K content in my video pack fine up till now. I plugged in my little hard drive to the usb port and chose UHD videos. THE VIDEO IS GONE! ONLY SOUND SHOWS UP! WHAT'S WRONG? I did nothing to the settings previously to cause this. All of a sudden I can only see a black screen.

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