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Extremely high ping

Tags:
  • Routers
  • Internet Service Providers
Last response: in Networking
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September 22, 2014 2:33:26 PM

Im uncertain if its my ISP or my router that is giving me ungodly ping its always 500+ i have decent internet speeds, but i dont want to spend 2 hours in costumer support just for them to tell me its my router Help me!

More about : extremely high ping

September 22, 2014 3:12:15 PM

Connect your computer Ethernet port directly to the modem bypassing the router and check using pingtest.net.
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September 22, 2014 3:48:11 PM

RealBeast said:
Connect your computer Ethernet port directly to the modem bypassing the router and check using pingtest.net.


My mistake, we aren't using a router, just the modem provided by the isp
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September 22, 2014 4:51:51 PM

What model is the modem? Is it truly a modem or is it a gateway (essentially a modem and router combined)? Are you making a wired connection? Do all devices attached (assuming that you use more than one) have high latency or just some?
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