My PC is randomly blue screening and certain programs fail to run/ crash often. What do I do?

Dwarf Face · Sep 22, 2014

My PC will randomly blue screen, even more when I start my PC. I've ran a numerous amount of Mem checks and Disk checks, but didn't get anything from them. Certain programs won't launch, many crash, and some games launch with a black screen even though sound plays. What do I do?

inerax · Sep 22, 2014

Take a pic of the blue screen. You will have a code on the screen. What is the code? That will tell us why its crashing.

You can also get the crash dump report. More info about that is below.

http://blogs.technet.com/b/askperf/archive/2008/01/08/understanding-crash-dump-files.aspx

We also need to what know OS you are running with the above info.

Dwarf Face · Sep 22, 2014

inerax :

I'm running Windows 7. It's somewhat hard to take a photo of it as it blue screens insanely fast.

inerax · Sep 22, 2014

If you cannot get a pic then check the dump report. Post what you find.

Paul NZ · Sep 22, 2014

What does it say?

Dwarf Face · Sep 22, 2014

inerax :

This is what I'm getting when I check it with a program I downloaded.

inerax · Sep 22, 2014

Some of the below links will help you fix this issue.

http://support.microsoft.com/kb/2719594

http://support.microsoft.com/?kbid=314477 (info below is from this page)

resolve this issue, use either of the following methods.
Method 1[u[/u]

Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022 How to edit the Boot.ini file in Windows XP
Method 2

Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
Use the Windows XP CD-ROM to start your computer.
When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
Select the Windows installation that you want, and then type the administrator password when prompted.
Type bootcfg /rebuild, and then press ENTER.
When the Windows installation is located, the following instructions are displayed:
Add installation to boot list? (Yes/No/All)
[Type Y in response to this message.]

Enter Load Identifier:
[This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

Enter OS Load options:
[Leave this field blank, and then press ENTER].
After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022 How to edit the Boot.ini file in Windows XP
Method 3

Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
After the setup files are finished loading press R to repair using Recovery Console.
When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
Login to the Administrator account by typing the password for this account, and then press ENTER.
At the recovery console command prompt, type the following command, and then press ENTER:

For Uni-Processor systems:
expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
For Multi-Processor systems:
expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
If you receive a prompt to overwrite the file, press Y.
Type exit, and press ENTER at the command prompt.
Method 4

Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

Paul NZ · Sep 22, 2014

That can mean anything. Upload the dmp files somewhere so we can see what else is installed

An 0x50 stop error can mean faulty ram. Test it with memtest (not the windows mem diag program)

Dwarf Face · Sep 22, 2014

inerax :

Some of the below links will help you fix this issue.

http://support.microsoft.com/kb/2719594

http://support.microsoft.com/?kbid=314477 (info below is from this page)

resolve this issue, use either of the following methods.
Method 1[u[/u]

Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022 How to edit the Boot.ini file in Windows XP
Method 2

Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
Use the Windows XP CD-ROM to start your computer.
When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
Select the Windows installation that you want, and then type the administrator password when prompted.
Type bootcfg /rebuild, and then press ENTER.
When the Windows installation is located, the following instructions are displayed:
Add installation to boot list? (Yes/No/All)
[Type Y in response to this message.]

Enter Load Identifier:
[This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

Enter OS Load options:
[Leave this field blank, and then press ENTER].
After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022 How to edit the Boot.ini file in Windows XP
Method 3

Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
After the setup files are finished loading press R to repair using Recovery Console.
When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
Login to the Administrator account by typing the password for this account, and then press ENTER.
At the recovery console command prompt, type the following command, and then press ENTER:

For Uni-Processor systems:
expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
For Multi-Processor systems:
expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
If you receive a prompt to overwrite the file, press Y.
Type exit, and press ENTER at the command prompt.
Method 4

Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

I installed the hotfix, and I still get a blue screen.

Dwarf Face · Sep 22, 2014

Paul NZ :

I'm pretty sure my RAM's okay. As in the past I've been able to run games and not have a problem. Also the ram is recognized.

Paul NZ · Sep 22, 2014

It can still be faulty even if its recognised. Post a link to the dmp files

Dwarf Face · Sep 22, 2014

Paul NZ :

Here is the most recent crash dump:
http://

Paul NZ · Sep 22, 2014

Boot into safe mode, does it crash?? If it doesnt it could be something in startup thats making it crash

Dwarf Face · Sep 22, 2014

Paul NZ :

It randomly crashes. I'm not sure what to determine if it doesn't crash in safe mode, but I'll give it a try.

Paul NZ · Sep 22, 2014

Its possible Eset smart security is causing it. Uninstall it for now (in safe mode, if you can boot into it), then see if it crashes. Then use its removal tool

ntfs.sys is also crashing

Dwarf Face · Sep 22, 2014

Paul NZ :

I'm not able to boot into safe mode. I'm pressing F8 but it brings me to my BIOS boot options and only asks me from what I want to boot from. What is ntfs.sys? What can I do to prevent it from crashing?

In case you're wondering, I have an ASUS MAXIMUS VII HERO ROG EDITION Motherboard.

Paul NZ · Sep 22, 2014

This file IOMap64.sys maybe crashing something. ASUS Smart doctor. Uninstall this if you can

Select the bootdisk then tap F8 again. Its because its an ASUS system, it and windows both use F8

Or tap F5 after you reboot

Dwarf Face · Sep 22, 2014

Paul NZ :

Starting in safe mode, I wasn't able to uninstall my antivirus, and I don't know where to uninstall ASUS Smart Doctor from.

Paul NZ · Sep 22, 2014

If you cant uninstall Smart doctor in safe mode, go to start/run or press windows key + r type in msconfig. If smart doctor is running in startup, go to startup tab untick its entry then ok then reboot see if boots into windows

control panel / programs and features in windows 7 / 8

Dwarf Face · Sep 22, 2014

Paul NZ :

There's no Smart Doctor, or even anything by ASUS in the startup menu. I did uninstall GPU Tweak, which launches upon start, which is made by ASUS.

Paul NZ · Sep 22, 2014

If ccleaner in installed go to tools/start and tools/uninstall click save as txt file. Copy and paste both in here

Dwarf Face · Sep 22, 2014

Paul NZ :

Adobe After Effects CC 2014 Adobe Systems Incorporated 8/28/2014 2.02 GB 13.0.2
Adobe Creative Cloud Adobe Systems Incorporated 8/28/2014 196 MB 2.7.1.418
Adobe Flash Player 15 ActiveX Adobe Systems Incorporated 9/10/2014 6.00 MB 15.0.0.152
Adobe Flash Player 15 Plugin Adobe Systems Incorporated 9/11/2014 6.00 MB 15.0.0.152
Adobe Photoshop CC 2014 Adobe Systems Incorporated 9/14/2014 2.00 GB 15.0
Adobe Reader XI (11.0.08) Adobe Systems Incorporated 9/9/2014 182 MB 11.0.08
Audacity 2.0.5 Audacity Team 9/22/2014 45.5 MB 2.0.5
Batman™: Arkham Origins WB Games Montreal 9/21/2014
Battlefield 3™ Electronic Arts 8/28/2014 1.6.0.0
Blood Bowl: Chaos Edition Cyanide Studios 9/21/2014
BYOND BYOND 9/8/2014 11.0 MB 506.1247
CCleaner Piriform 9/17/2014 4.17
Crysis®3 Electronic Arts 8/28/2014 14.2 GB 1.0.0.0
Curse Curse 9/15/2014 58.0 MB 6.0.0.0
Desura Desura 9/22/2014 100.57
Desura: Uplink - Trust is a Weakness Introversion Software 9/22/2014 31.3 MB Full
Dxtory version 2.0.127 ExKode Co. Ltd. 9/18/2014 23.7 MB 2.0.127
ESET NOD32 Antivirus ESET, spol s r. o. 8/27/2014 90.1 MB 7.0.317.4
Fraps (remove only) 8/28/2014
Google Chrome Google Inc. 9/22/2014 37.0.2062.120
Google Drive Google, Inc. 9/2/2014 35.0 MB 1.17.7290.4094
Gotham City Impostors: Free To Play Monolith Productions, Inc. 9/21/2014
GPUTweakStreaming ASUS 8/27/2014 11.5 MB 1.0.3.5
Hi-Rez Studios Authenticate and Update Service Hi-Rez Studios 9/14/2014 3.0.0.0
Insurgency New World Interactive 9/21/2014
Intel(R) Network Connections 19.1.51.0 Intel 8/27/2014 27.7 MB 19.1.51.0
Intel(R) USB 3.0 eXtensible Host Controller Driver Intel Corporation 8/27/2014 3.0.0.16
Java 7 Update 67 Oracle 8/28/2014 118 MB 7.0.670
King Arthur's Gold 8/28/2014
LAME v3.99.3 (for Windows) 9/22/2014 1.52 MB
League of Legends Riot Games 8/27/2014 3.0.0
Left 4 Dead 2 Valve 8/29/2014
Logitech Gaming Software 8.55 Logitech Inc. 8/27/2014 86.0 MB 8.55.137
Microsoft .NET Framework 4.5.2 Microsoft Corporation 8/28/2014 38.8 MB 4.5.51209
Microsoft Silverlight Microsoft Corporation 9/16/2014 50.7 MB 5.1.30514.0
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8/28/2014 300 KB 8.0.61001
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 8/27/2014 620 KB 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 8/28/2014 788 KB 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 8/28/2014 596 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 8/28/2014 600 KB 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 9/19/2014 13.8 MB 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 9/21/2014 12.2 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 9/14/2014 20.5 MB 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 9/14/2014 17.3 MB 11.0.61030.0
Microsoft Xbox 360 Accessories 1.2 Microsoft 9/1/2014 7.78 MB 1.20.146.0
NVIDIA 3D Vision Controller Driver 344.11 NVIDIA Corporation 9/20/2014 344.11
NVIDIA 3D Vision Driver 344.11 NVIDIA Corporation 9/20/2014 344.11
NVIDIA GeForce Experience 2.1.2 NVIDIA Corporation 9/20/2014 2.1.2
NVIDIA Graphics Driver 344.11 NVIDIA Corporation 9/20/2014 344.11
NVIDIA HD Audio Driver 1.3.32.1 NVIDIA Corporation 9/20/2014 1.3.32.1
NVIDIA PhysX NVIDIA Corporation 9/21/2014 69.5 MB 9.12.1031
Origin Electronic Arts, Inc. 8/28/2014 9.4.21.2812
Pando Media Booster Pando Networks Inc. 8/27/2014 5.46 MB 2.6.0.7
PAYDAY 2 OVERKILL - a Starbreeze Studio. 9/21/2014
PowerISO Power Software Ltd 9/6/2014 6.0
PunkBuster Services Even Balance, Inc. 9/18/2014 0.991
Quake Live id Software 9/19/2014
Rainmeter 9/7/2014 3.1 r2290
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 8/27/2014 6.0.1.7272
Samsung Data Migration Samsung 8/27/2014 2.0
Samsung Magician Samsung Electronics 8/30/2014 53.3 MB 4.4.0
Skype™ 6.18 Skype Technologies S.A. 8/27/2014 26.3 MB 6.18.106
Smite Hi-Rez Studios 9/14/2014 1.0.2298.3
Sonic Radar II ASUSTeKcomputer.Inc 8/27/2014 38.2 MB 2.1.001
Speccy Piriform 9/17/2014 1.26
Steam Valve Corporation 8/27/2014
Takedown: Red Sabre Serellan LLC 9/8/2014
The Ship Outerlight Ltd. 9/22/2014
Unity Web Player Unity Technologies ApS 9/11/2014 12.0 MB 4.5.4f1
Uplay Ubisoft 9/18/2014 2.0
Vegas Pro 13.0 (64-bit) Sony 8/28/2014 794 MB 13.0.290
VLC media player VideoLAN 9/6/2014 2.1.5
Wacom Tablet Wacom Technology Corp. 9/12/2014 6.3.9w3
WebTablet FB Plugin 32 bit Wacom Technology Corp. 9/12/2014 2.1.0.7
WebTablet FB Plugin 64 bit Wacom Technology Corp. 9/12/2014 2.1.0.7
WinRAR 5.11 beta 1 (64-bit) win.rar GmbH 8/27/2014 5.11.1
µTorrent 8/28/2014 2.2.1

Paul NZ · Sep 22, 2014

Uninstall these

Pando Media Booster Pando Networks Inc. 8/27/2014 5.46 MB 2.6.0.7

GPUTweakStreaming ASUS 8/27/2014 11.5 MB 1.0.3.5

Can you paste whats in startup

Dwarf Face · Sep 22, 2014

Paul NZ :

Well. My problems have worsened as it seems. I am currently on mobile at my PC crashes if not in safe mode after a minute.
It was a different BSOD. Would you like me to post it?

Here it is:
http://

I was able to get the startup stuff.

Yes HKCU:Run GoogleChromeAutoLaunch_29EBA8C2ED1206321A8B41FC997F63B8 Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
Yes HKCU:Run GoogleDriveSync Google "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
Yes HKCU:Run WizMouse Antibody Software Limited "E:\WizMouse\WizMouse.exe"
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
No HKLM:Run Adobe Creative Cloud Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
No HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
Yes HKLM:Run Launch LCore Logitech Inc. C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
Yes HKLM:Run NvBackend NVIDIA Corporation "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
Yes HKLM:Run Nvtmru "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
Yes HKLM:Run PWRISOVM.EXE Power Software Ltd E:\PowerISO\PWRISOVM.EXE -startup
Yes HKLM:Run RTHDVCPL Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes HKLM:Run ShadowPlay Microsoft Corporation C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run USB3MON Intel Corporation "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
Yes HKLM:Run XboxStat Microsoft Corporation "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
Yes Startup User Rainmeter.lnk Open Source Developer, Rainmeter C:\Program Files\Rainmeter\Rainmeter.exe
Yes Startup User Samsung Magician.lnk Microsoft Corporation C:\Windows\system32\schtasks.exe

Paul NZ · Sep 22, 2014

Delete these entries in startup they dont have to be there

Yes HKLM:Run PWRISOVM.EXE Power Software Ltd E:\PowerISO\PWRISOVM.EXE -startup

Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

Disable this one for now

Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

Yes HKLM:Run Launch LCore Logitech Inc. C:\Program Files\Logitech Gaming Software\LCore.exe /minimized it's possible this is causing it

Then reboot see if it crashes normally. If it does it may mean the Nvidia drivers, WizMouse.exe, or that USB3 program is causing a crash

My PC is randomly blue screening and certain programs fail to run/ crash often. What do I do?

Reputable

Distinguished

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Distinguished

Polypheme

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Polypheme

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Polypheme

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Polypheme

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Polypheme

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Polypheme

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Polypheme

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Polypheme

Reputable

Polypheme

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