Windows 7 BSOD shortly after startup

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necyht

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Feb 11, 2013
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I have been having this ongoing problem for a while now which I've just been ignoring but I think it's time I probably ask for some help. My PC, more often than not, gets a BSOD witht he message "SYTEM_SERVICE_EXCEPTION"after boot up. Either
a)I'll start up the computer, it'll boot into my desktop, I'll wait a few minutes, it'll BSOD, reboot, go back into desktop and then everything will be completely fine (I'll get the "windows has recovered from an unexpected shutdown" error message).
or
b)I'll start the computer, it'll get passed my motherboard info screen, screen will be black (though my monitor light is still on and I can hear my PC running), I'll have to hard restart it and when I boot back up everything will be fine (I'll also get the "windows has recovered from an unexpected shutdown" error message)

I'm pretty sure I have all my drivers updated (windows update says so and geforce experience says I'm up to date as well, but is there anything else I need to check?).

I've been told that this is either a problem with windows or my hardware. I planned to reinstall windows once I got my SSD but that wont be for a few months, and I've checked inside my PC for unconnected parts and stuff but everything seems to be fine.

here are my specs if needed:
CPU: AMD FX-6360 @ 3.9 GHz
GPU: Gigabyte GeForce GTX 660
RAM: 8GB DDR3 1333 (4*2)
HDD: Western Digital Blue 1TB
MOBO: ASUS M5A97 r2.0
OS: Windows 7 Home Premium 64-Bit
PSU: 460W coolermaster elite atx12v

I'll post a picture of the BSOD the next time it happens
 
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shinerthetech

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Jan 16, 2012
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Try booting into safemode (as it will disable all but the necessary drivers). Tap F8 (usually) during startup and choose safe mode.

If you don't get a BSOD during safe mode, it is most likely a corrupted driver.
 
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necyht

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Feb 11, 2013
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I was able to boot into safemode without a BSOD. But how do I know which drivers might be corrupted?
 
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shinerthetech

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Jan 16, 2012
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Check your event viewer. click on start > right click on computer > L click on manage. When the window opens, click on "even viewer" in the top left. Look under Windows logs and check though application and system. Look for any red "X"'s. This will give us a hint as to what caused it. If it's an APPcrash, it will usually list the problem application.
 
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necyht

Honorable
Feb 11, 2013
47
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10,530


I checked through my systems and applications in the event viewer.
For Applications All I was getting were WMI errors.
This is what the details for it looked like :
//./root/CIMV2
SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003

(I did get one warning for my user profile and a couple for an android emulator that I installed called blue stacks but i've gotten rid of it recently).


For Systems I got a few Service Control Manager and PNRPSvc errors

the service control manager errors stated:
param1 Peer Networking Grouping
param2 Peer Name Resolution Protocol
param3 %%-2140993535
(some of them didnt have param2)

and the PNRPSvc errors stated:
EventData
0x80630801


How should I go about fixing these?


These errors are all from the past month btw and there aren't too many of them. I haven't been having this issue for a while (or really at all this month) but I'd like to make sure it never happens again.
 
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