How can I recover/restore password protected IPhone5?

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Dayve1974

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Sep 17, 2014
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My daughter updated her IOS to 8 from her iphone5, set password and managed to forget it. I have tried to recover/restore the iphone on recovery mode but all I get is ' iphone could not connect to server ' or iphone can not connect because it is password protected'. Her iphone (which she only bought 3 weeks ago) has never been synchronised to the iTunes on our laptop. And she has not got findiphone installed either.
Could somebody shed some light?
Thanks
 
Solution
Take it back to the dealer/service provider for them to assist. We cannot provide any assistance with bypassing security protocols.

-Wolf sends
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