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How can I recover/restore password protected IPhone5?

Tags:
  • Connection
  • iPhone
  • iPhone 5
Last response: in Mobile Computing
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September 23, 2014 1:06:57 PM

My daughter updated her IOS to 8 from her iphone5, set password and managed to forget it. I have tried to recover/restore the iphone on recovery mode but all I get is ' iphone could not connect to server ' or iphone can not connect because it is password protected'. Her iphone (which she only bought 3 weeks ago) has never been synchronised to the iTunes on our laptop. And she has not got findiphone installed either.
Could somebody shed some light?
Thanks

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September 23, 2014 1:17:55 PM

Take it back to the dealer/service provider for them to assist. We cannot provide any assistance with bypassing security protocols.

-Wolf sends
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September 23, 2014 1:55:25 PM

Ok thanks, you have saved me hours of wasted time. :)  cheers
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