My laptop says that it is connected to wifi but it does not let me access internet.

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Kt Smeilus

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Sep 23, 2014
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I am using a Macbook Pro. I only have this problem when I try to use it on the school wifi. It does not work for internet in any application or for anything even though it is connected.
Any help would be appreciated thank you
 
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Simon Christiansen

Simon Christiansen

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Sep 24, 2014
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1. If you could open up the command prompt(type "cmd" in the start menu) as administrator, and then type "ipconfig /all" and post a screenshot of the information.
2. Now type "ping google.com". Take a screenshot and post it along with the first screenshot.
3. Type "nslookup google.com" in the command prompt again and post the results along with the two first screenshots.

We should have enough info to find the problem from there.
 
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