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please give advices

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  • Printers
Last response: in Computer Peripherals
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September 23, 2014 5:58:40 PM

Hello, i'm Munib from Malaysia. I wanna ask a few questions.
1. I have a printer - Brother J125, i'm using Win 8. Few days ago already doing formatting the Laptop. now i try to install the driver for the J125 printer. it seem ok though untill the command ask to connect to the printer. i plugged the USB cable then nothing happen. as far as i know, my laptop didn't detect the printer, threfore, i can't proceed to the next step. What should i do?

2. I have canon PIXMA E510 printer. just bought this month, then i try to install using cd installer, but what happen is there is dialogue box pop out saying thaht: An error occurred while files being copied: 0001 0002. so i try using downloaded driver, it still be the same problem. could you give some advices?

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September 23, 2014 9:50:25 PM

Contact the manufacturers of each printer for assistance. More than likely they have given bad updates/installs and need to tell you how to fix it.
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October 4, 2014 10:22:22 PM

Thanks for the advices.. i already go to the shop. as i live in Sarikei, Sarawak, the center of Cannon HQ is in Kuala Lumpur..I must go to KL bout 2hr using flight. Have anohter advice?
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October 4, 2014 10:26:46 PM

By contact the manufacturer...that means call them...not fly. Seriously?
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October 4, 2014 11:17:38 PM

nope..to contact mean that from some long distance require a lot of money right? haha i just wanna have faster and simple solution if i could. anyway thanks..i'll contact them in a few days from now..
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October 5, 2014 12:09:49 AM

No, you just need to call them with a phone. Or e-mail them. The phone number is (603) 7884 9999) and the email is atyourside@brother.com.my . Email is free, no matter how far the distance.
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October 5, 2014 2:21:49 AM

in addition of the problem is, my broadband also didn't dtected by my laptop. When i see My Computer its show that the broadband is plugged in to my laptop. but when i open the broadband window and click connect, this dialogue popped out " the device had been unattached"..this double my problems.
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