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Samsung Smart TV (UN46ES6100) can't connect to wireless network anymore

Tags:
  • Digital TV
  • Wireless Connections
  • Samsung
Last response: in Home Theatre
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September 23, 2014 7:29:04 PM

I've had this TV for 2 years connected to my home network (Cisco router) using WEP security protocol. This week I have upgraded to WPA2 Personnal (AES) protocol. All of my home hardware (PC's, iPad,s, iPhones...) have switched over without any problem. The TV just won't connect (after entering the password, I get a connection failed message). I have tried disabling the security on the router, reverted back to WEP also. To no avail, nothing works anymore. Help please.....

More about : samsung smart un46es6100 connect wireless network anymore

September 24, 2014 7:12:05 AM

Here's a series of things to try first:

Factory reset the modem and router.
Factory reset the television.

If these don't work, you may want to disable any firewall you have enabled on the router and also check for firmware updates for the router.

Hope this helps!
-JP
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