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Audio Issue with MSI Z87-G45 Motherboard - Please Help!

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  • Audio
  • Motherboards
  • MSI
Last response: in Motherboards
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September 24, 2014 12:55:31 AM

Really not sure what could be occurring here...

I have noticed that the onboard sound on my MSI Z87-G45 motherboard is acting very oddly. In a nutshell - I have no audio. For the most part. If I unplug my headset from one audio jack (on the front of the PC case), and plug it in to the audio jack directly off the motherboard, I'll get about two seconds of audio...then it goes away again. I can repeat this process visa-versa to the same end.

So far, I have re-installed the RealTek audio drivers that I found on MSI's support page for this particular motherboard, and I have tried tinkering with the Audio troubleshooter that MS suggests you use (I've pretty much done everything MS support suggests on their support page for missing audio). At this point, I am at a loss.

My ONLY guess as to what may have contributed to this is that I just installed an SSD tonight, and retired my HDD. However, the cloning software (Arconis) that came with the SSD made the process go very smoothly; I installed the SSD, cloned the HDD (which was my windows boot disk and sole HDD in the machine), switched the SSD to the top SATA port, removed the HDD. Went incredibly smoothly, although it was my first time doing that. I also installed two new sticks of RAM, but that also went as planned.

It just doesn't make sense though...why would I get two seconds of audio, and then have it disappear? My headset and whatnot all would appear to be functioning then, so it has to be a motherboard issue? This machine was put together over a year ago, and has not skipped a beat since. It cannot be a coincidence that the day I decide to make two simple upgrades to the machine, my audio craps out...

More about : audio issue msi z87 g45 motherboard

a c 169 V Motherboard
September 24, 2014 6:08:45 AM

Try re-installing your motherboard's chipset driver, then install the sound driver again.
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