How can I find my lost documents after factory reset?

huxleyd

Reputable
Sep 24, 2014
1
0
4,510
I did a factory reset on a windows 7 HP laptop. The process asked me if I wanted a backup of files. I clicked yes - it didn't do it. I've tried a system restore to a date before the reset, but no files have been restored. Any thoughts? Thanks David
 
Solution


Where all are you looking for them? I'm not sure with HP, but they should be somewhere like:

C:\System Recovery Files\ -or- C:\Recovery Files\ -or- C\backup\

Something like that... or maybe on a separate partition? Open Computer and see if any any other drives appear beside your C: drive

JeckeL

Distinguished
Jul 19, 2009
743
26
19,165


Where all are you looking for them? I'm not sure with HP, but they should be somewhere like:

C:\System Recovery Files\ -or- C:\Recovery Files\ -or- C\backup\

Something like that... or maybe on a separate partition? Open Computer and see if any any other drives appear beside your C: drive
 
Solution