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Help me fix my front panel audio!

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  • Audio
  • Front Panel
Last response: in Components
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September 24, 2014 5:57:47 AM

Hey all,

Just recently finished my build and all went smooth except one thing! Hope you can all help

My audio works fine, through headset, speakers, etc. - When plugged on the I/O panel in the back. Everything on the front panel works fine as well (USB/SSD Dock) with some stipulation. If i plug regular ear bud headphones to the front panel audio it works fine - Supreme FX tests the impedance and adjusts accordingly for the ear buds receiving a message "Your headphone impedance is under 65 ohm amplication level set to blahblahblah"

When I plug my Turtle Beach X12 is plugged in, they work fine in the rear ports. When plugged into the front ports, it's not even recognized as a type of headphone so Supreme FX doesn't do any calibrating on its own. (Not sure if any of this is relevant)

So when my X12s are plugged into the front audio there's this (hard to describe) noise, which renders the headphones too annoying to practically use, so I have to go to the back, unplug my speakers, plug the headphones in, gets annoying.

The sound I can only describe is some sort of feedback, kind of sounds like a muffled drum at a 1/16 beat. Really have no idea how to describe it.

I've already checked the pins and cabling to the front panel and all seems fine, like I said it's only when the X12s are plugged in.

Build - CM Storm Stryker, Asus Max Hero 7, Windows 8.1 64 bit <-- not sure if you need anything else

Please help, thank you!

More about : fix front panel audio

September 24, 2014 10:22:18 AM

often-times there are two headers on the cable for the front audio panel. HD Audio and AC'97. Check which one is plugged in and switch it - see if that make s a difference.
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September 25, 2014 7:09:40 AM

Alright, I'll try that after work today, thank you!
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September 25, 2014 10:53:23 AM

Update: I opened her back up and checked the ports, the HD Audio one was plugged in (which i believe is the correct one) but regardless I swapped them out to test it out, When the AC'97 was plugged in, and in my headphones, they weren't recognized in Supreme Fx at all with the "You plugged in a port, is this a headphone or front speaker out" type thing (with the check boxes). Regardless of this, there was still the 'thumping noise'. So I swapped the HD Audio header back in, and they worked as they did before, with the noise. Out of curiosity I changed the USB from the headphones from USB 2.0 to 3.0 and the noise softened.

So now I have no idea what this means, when plugged with HD AUDIO in USB 2.0 it's an annoying and unfeasible option to use. When plugged with HD AUDIO and USB 3.0 it's still there in the backround and scales with turning volume up (so i can't drown it out) but it's probably something I can get used to - which I don't want to.

So the only thing I've done at this point is recheck the Front usb headers on my motherboard and they're nice and snug.

So what's next?

Thanks for all the help :) 
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September 25, 2014 1:03:52 PM

CrysisX said:
Out of curiosity I changed the USB from the headphones from USB 2.0 to 3.0 and the noise softened.



Now I don't have these, so help me out here. What does the above mean? All the headphones I have either plug into USB port or into 3.5mm audio jacks, but not both. Sp where do the USB ports come into play?

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September 25, 2014 1:10:40 PM

Karsten75 said:
CrysisX said:
Out of curiosity I changed the USB from the headphones from USB 2.0 to 3.0 and the noise softened.



Now I don't have these, so help me out here. What does the above mean? All the headphones I have either plug into USB port or into 3.5mm audio jacks, but not both. Sp where do the USB ports come into play?



I'm using Turtlebeach X12s (compatible with Xbox and PC) so to plug them in, it requires plugging in the 3.5mm + USB, if I plug in just the 3.5mm it still gets sound, but it sounds worse than headphones from the dollar store. (Maybe it needs extra juice so it has the USB as well?)
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September 25, 2014 1:28:47 PM

https://www.youtube.com/watch?v=jWVBL9aHbtE

The guy is an idiot, but there is an idea in the video, based on your findings with the USB.

Try using a powered USB hub or a direct 2.0+ amp USB plug into a wall socket.
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September 25, 2014 1:43:37 PM

Karsten75 said:
https://www.youtube.com/watch?v=jWVBL9aHbtE

The guy is an idiot, but there is an idea in the video, based on your findings with the USB.

Try using a powered USB hub or a direct 2.0+ amp USB plug into a wall socket.


Okay, so I tried this, and it does work, but kind of defeats the purpose, but it DID help out with figuring out what's wrong. --

So instead of plugging the USB into a different computer, I just used a USB extender, and plugged it into the same computers rear I/O panel. So would it be safe to assume that the FRONT USB ports don't supply enough power to the headset?

To reiterate - when the USB is plugged into the front ports, the noise is there on 2.0, and softened on 3.0. But when extended to the rear of the computer there are no issues.

Although they work fine now, it still defeats the purpose of what I want to do, I constantly swap the headset from PC to Xbox (until I buy another headset - one per system) so to continuously go to the rear of the computer is tedious.

Any other guesses?

(Thanks everyone for getting me this far!)
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September 25, 2014 3:10:49 PM

You can always ask Asus what's wrong with their motherboard, check if there are power settings for USB headers in the BIOS.... tht type of thing.

At least now you have a definite lead to follow.
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September 26, 2014 10:20:09 PM

Karsten75 said:
You can always ask Asus what's wrong with their motherboard, check if there are power settings for USB headers in the BIOS.... tht type of thing.

At least now you have a definite lead to follow.



Didn't get a chance to call ASUS today, but I'll be doing that tomorrow and let you all know! Thanks for the help.
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