Sign in with
Sign up | Sign in
Your question

HP Elitebook Folio 9470m Wireless Dropout Issue

Tags:
  • Internet Connection
  • Wireless Connections
  • Wireless
  • Qualcomm
  • Wireless Adapter
  • Hewlett Packard
Last response: in Networking
Share
September 24, 2014 7:55:54 AM

Hello everyone,
I have a HP Elitebook Folio 9470m with a Qualcomm Atheros AR9000 Series wireless adapter. The problem is that the wireless signal keeps dropping out multiple times a day and it happens in more than one location. I have tried updating the drivers and uninstalling the NIC and reinstalling it. I also tried changing the power settings so that the wireless adapter is set to "max performance" and so that the "allow this computer to turn off this device" is unchecked/disabled. I don't think it's a network issue as I have another HP Elitebook Folio 9470m with a Intel Centrino Advanced-N 6235 wireless adapter. I should also mention that we have a dual band router/access points and the intel adapter is set to only use the 5GZ band under the wireless adapter properties. With the qualcomm one, there is no option to do this. I am going to try swapping the qualcomm with the intel adapter to see if it makes a difference, but does anyone have any other suggestions? Any help will be appreciated.

More about : elitebook folio 9470m wireless dropout issue

September 24, 2014 1:34:40 PM

I would try a USB WiFi adapter to get around whatever the issue is.
m
0
l
!