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Ethernet/DHCP problems w/ ethernet connection, no internet, tried everything

Tags:
  • DHCP
  • Ethernet Card
  • Internet
Last response: in Networking
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September 24, 2014 3:01:45 PM

So I've been scouring the web for days trying to figure this out but I'm at the end of my rope here.
Background: I was swapping out a hard drive on my PC, and after I was done fiddling around inside my tower I realized that I had no internet. The icon in the lower left says "unidentified network, no internet access" with a yellow triangle. I have wifi

Here are the things I HAVE tried, with no success:


    Switched from static IP/DNS to "obtain automatically"
    Disabled "automatically detect settings" under LAN settings (re-enabled after seeing it did not work)
    Tried ipconfig /release got "An error occurred while releasing interface Ethernet : An address has not yet been associated with the network endpoint."
    Tried ipconfig /renew got "The operation failed as no adapter is in the state permissible for
    this operation."
    Unplugged modem and wireless router, waited, plugged back in.
    Different ethernet cord.
    Plugged ethernet from modem straight to computer.
    Waited a day for it to fix itself.
    System restore.
    Praying to my computer for mercy.
    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log


Under the windows connections network page, there is only one icon that says Ethernet/unidentified network/Realtek PCIe GBE Family Controller

From my research I think I may have a DHCP problem, but I'm not sure where to go from here. I've tried almost everything I can think of. I'm worried that I may have damaged something physically in my computer when I was messing around with it.

Please help me Tom's Hardware Community, you're my only hope.

Here is my ipconfig info:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Neal-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D4-3D-7E-F3-B1-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a9a1:D 3c3:c686:58e1%3(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.88.225(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 64241022
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-32-15-5C-D4-3D-7E-F3-B1-C5

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{EE5E5C12-987F-438E-A5B8-CDBCEB040E5B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>ipconfig /release

Windows IP Configuration

An error occurred while releasing interface Ethernet : An address has not yet be
en associated with the network endpoint.


C:\Windows\system32>ipconfig /renew all

Windows IP Configuration

The operation failed as no adapter is in the state permissible for
this operation.

C:\Windows\system32>

More about : ethernet dhcp problems ethernet connection internet

September 24, 2014 3:14:04 PM

My god! You have done everything. Can you ping the loopback? 127.0.0.1
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September 24, 2014 3:19:23 PM

Ping statistics for 127.0.0.1:
Packets sent = 4, Received = 4, Lost = 0 (0% loss).
Approximate round trip times in milli-seconds:
min: 0ms max: 0ms avg:0ms

TTL for all 4 is 128, time <1ms, bytes=32
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September 24, 2014 3:38:48 PM

Get a hold of the latest drivers, delete the nic and uninstall the drivers. If it asks if you want to delete the software say yes. Re-boot and proceed from there. At least that is what I would do. Good luck!
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September 24, 2014 3:48:34 PM

Sorry reedo_43, I'm kinda new to this, do you mean uninstall my current drivers and reinstall from from realtek?
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Best solution

September 24, 2014 3:53:50 PM

First of all why did you ever have a static ip address? Fairly odd in home environment. The norm would be to use DHCP. Uninstall the nic in device manager as well as any nic software from programs and features assuming you are using vista or above..Not sure about broudband.com. What is you mainboard or computer?
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September 24, 2014 4:00:26 PM

Yeah, I did it so long ago I honestly forgot. I found the right drivers from realtek, I'm gonna reinstall now. My motherboard is the MSI MS-7850
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September 24, 2014 4:04:26 PM

Woah the reinstall did it, didn't even need to restart. I can't believed I tried all that crap without even trying a reinstall of my driver, for some reason I thought that could never the be problem. You're the man reedo_43!
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September 24, 2014 4:06:24 PM

Sweeeeeeeeeeeeeet! Glad you got it sorted out.
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!