Hello,
My much anticipated PC showed up last night and I did not hesitate to boot it up. I was met immediately with a BSOD. After multiple attempts I tried to boot from the 8.1 recovery disk that came with the PC and I get put through a cycle of BSOD errors while trying to get to the recovery options. The furthest I've gone was having it tell me that there is no OS located on the hard drive. Frustrated I went to bed. I called in sick to work today and had plenty of time to troubleshoot. I have gotten nowhere. I even attempted to install a fresh version of windows 7 via usb and was told that "windows cannot install required files, may be corrupt or missing". Reaching out to CyberPower PC proved fruitless. Level 2 tech support told me "Its probably your hard-drive bro, send it back". I am in dire need of this machine working for this weekend as I ordered it for a large project. I cannot afford to send it back to Cyberpower and wait another 3 weeks to get back the PC with who knows what else going wrong. So far I can confirm that the bios recognized the HDD and so does the Windows 7 Installer. I just cant seem to get an OS on this thing for the life of me.
Here are the specs:
CASE: NZXT Source 530 w/ USB 3.0, 10-port fan hub, Side-Panel Window
CD: LG 12X Internal Blu-ray Drive & DVDRW, 3D Playback Combo Drive (BLACK COLOR)
COOLANT: Standard Coolant
CPU: AMD FX-9370 4.40 GHz (4.7 GHz Turbo) Eight-Core AM3+ CPU 8MB L2 Cache & Turbo Core Technology
FAN: Asetek 550LC 120mm Liquid Cooling CPU Cooler - Extreme Cooling Performance (Single Standard 120MM Fan)
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
IUSB: Built-in USB 2.0 Ports
MEMORY: 16GB (8GBx2) DDR3/1866MHz Dual Channel Memory (G.SKILL Ripjaws X)
MOTHERBOARD: GIGABYTE 990FXA-UD3 AMD 990 ATX w/ Ultra Durable 3, On/Off Charge, GbLAN, 4 PCIe x16, 2 PCIe x1, 1 PCI
NETWORK: Onboard Gigabit LAN Network
OS: Microsoft(R) Windows 8.1 (64-bit Edition)
Overclock: None
POWERSUPPLY: 600 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUD
VIDEO: XFX Double D AMD Radeon R9 280 3GB GDDR5 PCIe 3.0 x16 Video Card
I appreciate any help more than you know. Thank you so much in advance for any advice.