- Jul 25, 2013
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I'm working on a HDD that is starting to fail presumably. It is filled with precious photos and music that should be backed up before it completely fails (if it already hasn't)
What I do know is that it's a seagate drive of some sort, it has around 500gb storage connected through a USB port (mostly likely USB 2.0) and requires an additional cable for power. The person I'm helping says that she thinks that it's no longer supported, but I'm not sure where her information is from as she didn't know much about the drive in the first place.
Now, it is not showing up in my computer, device manager, or diskmgmt.msc. It has been determined that the USB cable is fine, and three were tested. The light showing that the HDD is powered is showing up, so that is assumed to work. It was also plugged into every available USB port on three different computers: 2 running windows 8, one running xp, and with a combination of USB 2.0 and 3.0 between them...and all of them work under normal circumstances.
Now I assume would point to a failed drive. However it's making noise as if operating and reading the disc, and actually showed up once while trying to diagnosis it. I unfortunately turned it off and called it a day to come back to actually back up the files to see that it's not working again....
The final plan is to take apart the HDD and use a drive reader, but I'm not ready to do that quite yet because I was wondering if there were any steps I missed.
What I do know is that it's a seagate drive of some sort, it has around 500gb storage connected through a USB port (mostly likely USB 2.0) and requires an additional cable for power. The person I'm helping says that she thinks that it's no longer supported, but I'm not sure where her information is from as she didn't know much about the drive in the first place.
Now, it is not showing up in my computer, device manager, or diskmgmt.msc. It has been determined that the USB cable is fine, and three were tested. The light showing that the HDD is powered is showing up, so that is assumed to work. It was also plugged into every available USB port on three different computers: 2 running windows 8, one running xp, and with a combination of USB 2.0 and 3.0 between them...and all of them work under normal circumstances.
Now I assume would point to a failed drive. However it's making noise as if operating and reading the disc, and actually showed up once while trying to diagnosis it. I unfortunately turned it off and called it a day to come back to actually back up the files to see that it's not working again....
The final plan is to take apart the HDD and use a drive reader, but I'm not ready to do that quite yet because I was wondering if there were any steps I missed.
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