ATI graphics problem

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kartik001

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Sep 25, 2014
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Hello

My laptop model is Lenovo Y560. My problem is when ever i select the ATI graphics (Mobility Radeon 5730HD), it keeps crashing. I'll continue to use my laptop and it'll eventually get the blue screen of death. I tried uninstalling the driver and re installing it, from the support site.but the problem keeps persisting.I put Windows 7 back on it by doing a complete reformat and re-installing the drivers. when i have select intel graphics, that time laptop run smoothly & does not crashed.
anyone have any idea how I can fix this?
 
Solution
Tom Tancredi
Well you did all the right steps and the wipe reinstall of Win7 was the best 'step' to see if it was a software issue. As it doesn't seem to resolve it, then most likely there is a fault potentially of the ATI card itself. Problem are 1) Laptops you just don't swap out parts, they are specific manufactured and not 'on the shelf' to buy 2) This is a ANCIENT laptop, and parts like that (5730HS) haven't been supported by the makers in years. Hardware is only warrantied for three years, so the answer would be still to 'replace' things, but in this case the entire laptop being replaced would be the better answer.

For $349+ you can get a current underwarranty middleground (no dedicated video card) i5 laptop at most retailers. If your...
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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Well you did all the right steps and the wipe reinstall of Win7 was the best 'step' to see if it was a software issue. As it doesn't seem to resolve it, then most likely there is a fault potentially of the ATI card itself. Problem are 1) Laptops you just don't swap out parts, they are specific manufactured and not 'on the shelf' to buy 2) This is a ANCIENT laptop, and parts like that (5730HS) haven't been supported by the makers in years. Hardware is only warrantied for three years, so the answer would be still to 'replace' things, but in this case the entire laptop being replaced would be the better answer.

For $349+ you can get a current underwarranty middleground (no dedicated video card) i5 laptop at most retailers. If your trying to 'game on the go' then your plunking serious cash, around $1500 or more for laptops able to play 'current' 2014 titles.
 
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