Hoping someone can lead me in the right direction.
A friend callled and asked if I would 'clean up' her computer as it is acting slow. This is the second time in less than a week that I have been asked to do this on a laptop with Windows 7. For some reason (hopefully someone can give me the reason) EVERYTHING is slow, even in safe mode. I have spent an entire day running scans and cleanup programs. Unfortunatley, this has not helped.
According to task manager, running in safe mode, the system is 99% idle with 21-30% memory usasge. However, running a simple program like Notepad takes 2min. 37sec (i timed it) just to load. Once it loads it will 'process' inbetween typing letters (the cursor will disappear for like 10+ seconds)
The first laptop was an older one, I ended up doing a factory reset which fixed the problem. The current one is a little less than a year old. Since it has a lot (but still only using 20% of the HD) school related programs, I am loath to do a factory reset. Can anyone give me an idea for what could be causing the slow down?
Any help would be appreciated!!
A friend callled and asked if I would 'clean up' her computer as it is acting slow. This is the second time in less than a week that I have been asked to do this on a laptop with Windows 7. For some reason (hopefully someone can give me the reason) EVERYTHING is slow, even in safe mode. I have spent an entire day running scans and cleanup programs. Unfortunatley, this has not helped.
According to task manager, running in safe mode, the system is 99% idle with 21-30% memory usasge. However, running a simple program like Notepad takes 2min. 37sec (i timed it) just to load. Once it loads it will 'process' inbetween typing letters (the cursor will disappear for like 10+ seconds)
The first laptop was an older one, I ended up doing a factory reset which fixed the problem. The current one is a little less than a year old. Since it has a lot (but still only using 20% of the HD) school related programs, I am loath to do a factory reset. Can anyone give me an idea for what could be causing the slow down?
Any help would be appreciated!!