Samsung 840 EVO not Recognized in Disk Manager

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jamesv3

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Mar 29, 2014
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I have got a two year old clevo w110er laptop and am trying to connect a Samsung 840 EVO via usb 3.0 adapter (using a sabrent ec-tb4p) hard drive enclosure. So far my computer has recognized the hard drive enclosure as a 'removable disk' with no media, even though the ssd is connected and secured inside the enclosure. I have made sure that my bios settings are configured correctly for SSD, and have checked device manager for faulty driver errors and found none. I have tried changing usb ports with no results. Samsung's software also recognizes the hard drive enclosure but not the SSD. I will include a picture of my disk manager. I really hope that I am missing something obvious as I am new to SSD and replacing hard drives in general but it seems that I might have to wait another 2 weeks for a replacement.



In the screenshot 'disk 1' is the hard drive enclosure.

http://imgur.com/J6xKV5Y

J6xKV5Y


*update* I just plugged the SSD into my laptop's Sata slot and it was recognized in the bios (ofc it was unformatted and had no os loaded). At this point i think it's safe to say the problem is the Sabrent enclosure.
 
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sirstinky

sirstinky

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You might need to format it. I've seen this before where a PC won't have a clue a drive is attached if it wasn't formatted. Do you know how to format the drive? I am assuming you are going to use this as a removable storage drive, right? There doesn't seem to be a drive letter conflict. Your PC detects the enclosure, so that's good.
 
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jamesv3

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How do I format it? It doesnt even recognize the ssd as an unformatted volume, or unallocated or whatever. The only options I have are change drive letter and paths...
 
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sirstinky

sirstinky

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Try to initialize the disk. i've seen it before where an SSD won't show up in My Computer, but in the disk management, and the fix is to initialize it. Once you do, it will show as an unallocated device. right click it and select format, make a new partition, format it NTFS.

One thing you could try: Do you have another PC like a desktop? I have done this before when I left my SATA/USB drive adapter at home, just hook the drive directly to a free SATA port on the PC with a SATA cable and use a free SATA power connector to power it. Boot the machine into Windows and see if it recognizes the drive in BIOS. It should and you should be able to format it there. That eliminates the USB interface and any possible associated issues.

If all else fails, it could be an issue with the drive itself. I haven't seen many SSD's having hardware issues out of the box, so your case is rare in my book.
 
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jamesv3

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I do not have the option to initialize the ssd in disk management, however i just plugged the ssd in my laptop's sata slot and it was recognized in the bios (it was unformatted and had no os loaded though) so i think the problem is the sabrent enclosure.
 
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sirstinky

sirstinky

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That could be the enclosure. I don't think it's a compatibility problem. USB 3.0 is backwards compatible with USB 2/2.1. If the PC finds the drive when plugged directly into the SATA bus, then it could be the enclosure. I've rarely seen enclosures fail, and Sabrent (I have one) is a good brand. If you have another drive, put it in the enclosure and see if it works. If not, then you can be sure it's the enclosure.
 
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