Sign in with
Sign up | Sign in
Your question

Need Help Installing Software - Receiving .NET Runtime Error

Last response: in Windows 8
Share
September 25, 2014 11:38:04 AM

Hi all,

I was really excited to come home from work today and see the nice brown package left for me that contained a Cessna Trim Wheel and 2 Saitek Pro Flight Instrument Panels... you can imagine my disappointment when I cannot get the Instrument Panels to work (the Trim Wheel works fine!).

System Stats:
Windows 8.1 (64 bit) running .NET Framework 4.5
RAM: 16 GB
CPU: Intel i7 (3.8 Ghz)

The error I'm getting is screenshotted here: http://imgur.com/Hs6gNQr . Everytime I run the setup from the included CD, I get that error. I've tried running it in compatibility mode for XP SP2 to no avail. I have tried installing the .NET Framework 2.0 and when I run it I get a windows error (my thoughts are that it's because it's not compatible with Windows 8 since 2.0 is from XP...). I've emailed the company to help, their first response was, "Download and run the .NET Runtime 2.0" (that was it, after explaining in the email that that wouldn't work and I had tried) so I'm trying to find a possible alternative fix.

When I get home from work, one of the things that I am going to try is seeing if I can install 3.5 and then turn the feature on/off.

I downloaded the latest drivers from Saitek's website and installed them, but that doesn't include the SST Programming Software, which is what has all the gauges...

Help would be much appreciated!
Thanks,
- Jace

More about : installing software receiving net runtime error

September 25, 2014 11:48:05 AM

Often, the software and drivers that come on the included CD are not up to date. It could be that the CD you received does not include the appropriate drivers/net framework for Windows 8. I'd suggest downloading the software direct from Saitek and see if that works.

-Wolf sends
m
0
l
September 25, 2014 11:48:57 AM

go to windows updates. you'll see updates beyond netframework 2.0.............. install everything. reboot/go back to windows updates-install everything/reboot........ go back to windows updates.
m
0
l
Related resources
September 25, 2014 11:58:18 AM

Wolfshadw said:
Often, the software and drivers that come on the included CD are not up to date. It could be that the CD you received does not include the appropriate drivers/net framework for Windows 8. I'd suggest downloading the software direct from Saitek and see if that works.

-Wolf sends


Hi Wolf,

Thanks for your help. And yeah, it looks like the software hasn't been updated since XP, haha! I did download the latest drivers from Saitek's site, but it doesn't include the programming software, which is needed to make the equipment work, so right now the only thing I have that has that software on it is the Software CD, which is giving me this error when I try to run it.
m
0
l
September 25, 2014 11:59:55 AM

Then I'd recommend following swifty_morgan's advice.

-Wolf sends
m
0
l
September 25, 2014 12:00:50 PM

swifty_morgan said:
go to windows updates. you'll see updates beyond netframework 2.0.............. install everything. reboot/go back to windows updates-install everything/reboot........ go back to windows updates.


I've downloaded everything from Windows Updates already, as mentioned, I'm currently running .NET Framework 4.5.1 on my computer. The CD is telling me that I need 2.0, but I can't install that old of a version on my PC.
m
0
l
September 25, 2014 12:23:08 PM

Wolfshadw said:
Then I'd recommend following swifty_morgan's advice.

-Wolf sends


Whoops, didn't mean to hit that as the solution....

I've downloaded all the Windows Updates (downloaded a small one yesterday), but I'll check again this afternoon. I don't think that will fix it though :/ .
m
0
l
September 25, 2014 12:44:36 PM

Quote:
Whoops, didn't mean to hit that as the solution....


That part, I can help with.

I don't understand why the software (which is Windows 8 compatible) requires .net framework from Windows XP.

-Wolf sends
m
0
l
September 25, 2014 12:50:13 PM

Wolfshadw said:
Quote:
Whoops, didn't mean to hit that as the solution....


That part, I can help with.

I don't understand why the software (which is Windows 8 compatible) requires .net framework from Windows XP.

-Wolf sends


Thank you sir!

You and me both. Only thing I can think of is that they literally haven't updated their software since XP came out, but they have updated the drivers... I've emailed them a detailed description with screenshots of what's going on, and like I said, their response was basically "Follow the link and download it." Which made my confidence in their tech's go way down. I've replied saying that it doesn't work, but have not heard back yet. It's a really cool product and I'd hate to send it back which is why I'm going to such lengths to find a solution.

m
0
l
September 25, 2014 1:11:44 PM

is there an option to run in compatibility mode for.............. or to run as admin..??)
m
0
l
September 25, 2014 1:26:49 PM

swifty_morgan said:
is there an option to run in compatibility mode for.............. or to run as admin..??)


I tried running it in compatibility mode and it still didn't work, and I am an admin. I did try running it as admin as well, same issue.
m
0
l
September 25, 2014 2:23:53 PM

uninstall and reinstall? or do same in safe mode? did you kill security apps at all before hand?
m
0
l
September 25, 2014 2:31:30 PM

swifty_morgan said:
uninstall and reinstall? or do same in safe mode? did you kill security apps at all before hand?


I can't install it so there's nothing to uninstall, I can try in safe mode but I'm not sure that's going to help with a .NET Runtime error, and the only security app I was running was Malwarebytes, which I can kill and try again.
m
0
l
September 25, 2014 3:07:07 PM

go down to install instruction and scroll....... any of those links help?
m
0
l
September 25, 2014 3:32:48 PM

If it says net 2 install it thru programs and features / turn windows features on or off. Tick net 3.5, this will install net 2 and 3 as well. As it says
m
0
l
September 25, 2014 4:37:34 PM

sometimes you have to do updates incrementally. I don't know what's in 3.5 and I know netframework goes beyond 3.5. So I would start from the beginning and not miss anything........ also, why hasn't windows updates offered you any updates for this? doesn't sound right.
m
0
l
September 25, 2014 5:10:17 PM

Did you install it thru turn windows features on or off?
m
0
l
September 25, 2014 8:09:05 PM

mine installed through windows updates. i don't know how to answer your question. i would assume you need windows features on..??

m
0
l
September 25, 2014 8:20:42 PM

You have to select what I posted first
m
0
l
September 26, 2014 6:56:12 AM

swifty_morgan said:
what the hell happened to the link I posted? go down to instructions...... see links....... read all information in links.

http://www.microsoft.com/en-us/download/details.aspx?id...


Hopefully this helps explain it some:

Windows Update isn't coming up with any new updates, and it says I'm running .NET 4.5.1. When I click "Turn Windows Features On or Off" it comes up as a blank white box, which from what I've read is a common issue with Windows 8. I tried to fix it using a few solutions, such as using the CMD console to run a updates scan, clean and repair with DISM, but everytime I tried to run it I got error... 87, I believe it was. The syntax used was correct. I tried another route using scr... I think it was? Again, an error. I probably do have 3.5 on my computer, but I can't turn it on because the box is blank, so now I'm trying to find a fix for an error that's a fix for an error that's a fix for an error. My patience is dying haha.

I'm going to try and partition a 50-100 GB portion of my HDD and install XP SP2 on it. All of the Flight Sim equipment I have is definitely compatible with XP, and if it prevents all of these headaches, I'm willing to do it that way. Of course this would have been much easier had Saitek made a version of their software compatible with WIN 8 (even though it says it is...).
m
0
l
September 26, 2014 7:37:09 AM

jacenbourne said:
Hi all,

I was really excited to come home from work today and see the nice brown package left for me that contained a Cessna Trim Wheel and 2 Saitek Pro Flight Instrument Panels... you can imagine my disappointment when I cannot get the Instrument Panels to work (the Trim Wheel works fine!).

System Stats:
Windows 8.1 (64 bit) running .NET Framework 4.5
RAM: 16 GB
CPU: Intel i7 (3.8 Ghz)

The error I'm getting is screenshotted here: http://imgur.com/Hs6gNQr . Everytime I run the setup from the included CD, I get that error. I've tried running it in compatibility mode for XP SP2 to no avail. I have tried installing the .NET Framework 2.0 and when I run it I get a windows error (my thoughts are that it's because it's not compatible with Windows 8 since 2.0 is from XP...). I've emailed the company to help, their first response was, "Download and run the .NET Runtime 2.0" (that was it, after explaining in the email that that wouldn't work and I had tried) so I'm trying to find a possible alternative fix.

When I get home from work, one of the things that I am going to try is seeing if I can install 3.5 and then turn the feature on/off.

I downloaded the latest drivers from Saitek's website and installed them, but that doesn't include the SST Programming Software, which is what has all the gauges...

Help would be much appreciated!
Thanks,
- Jace


I'm not a .net developer but I design app that programmers write apps in .net. I was told that .net framework versions cumulative meaning 4.5 doesn't have 2.0, 3.0 or other earlier version. Well if it requires 2.0 and 2.0 doesn't install in Windows 8.1 it might not be compatible with Windows 8.1. I would contact the vendor support and should be able to say if compatible and if it isn't they may have something to fix it.
m
0
l
September 26, 2014 9:19:06 AM

but did you try to install the earlier versions? even in this day and age I run an old game I have to sometimes install old parts of DX.
m
0
l
September 26, 2014 10:52:22 AM

swifty_morgan said:
but did you try to install the earlier versions? even in this day and age I run an old game I have to sometimes install old parts of DX.


I tried to install .NET 2.0 and 3.5 and received an error message for each. Saitek emailed me this morning saying to download the latest version of the software off their website.

To which I responded, I'd love to! But you don't have the software on your website, just the drivers! If you'll send me the new version of the software, I'd be happy to install it. I'm really not getting anywhere with their support, just 1 sentence replies that tell me to do something I already told them I had tried and it didn't work.
m
0
l
September 26, 2014 10:56:48 AM

Check to see if the software for the Trim Wheel has what you need. That you can download from their site (see my link above).

-Wolf sends
m
0
l
September 26, 2014 11:07:35 AM

Wolfshadw said:
Check to see if the software for the Trim Wheel has what you need. That you can download from their site (see my link above).

-Wolf sends


Alas, no such luck :| . The Trim Wheel software just has the SST Programming software for the x axis it uses.
m
0
l
September 26, 2014 11:18:35 AM

might be one of these nightmares where having an older operating system comes in handy. be sure to write bill gates a thank you note.
m
0
l
September 26, 2014 11:21:51 AM

swifty_morgan said:
might be one of these nightmares where having an older operating system comes in handy. be sure to write bill gates a thank you note.


Hahaha, so far that's been my best solution. Partition part of my hard drive and install XP on that part then run all my flight sim gear off of that part of my HDD. Hopefully without screwing anything up in my BIOS.
m
0
l
September 26, 2014 11:47:31 AM

with these new touch screen operating systems designed for hand held devices, I think the devs forgot what a PC is and what the user needs to run on it.

i still have xp on a couple of machines. only good operating system that will run all my apps without problems. and if you're into production it means a lot not to have to re-learn how to use things and it's good to have ease of use.

instead of partition......... why not just install a new HD and run it separately?
m
0
l
September 26, 2014 11:50:08 AM

swifty_morgan said:
with these new touch screen operating systems designed for hand held devices, I think the devs forgot what a PC is and what the user needs to run on it.

i still have xp on a couple of machines. only good operating system that will run all my apps without problems. and if you're into production it means a lot not to have to re-learn how to use things and it's good to have ease of use.


Yeah... I got Windows 8 when I built my PC to future-proof it a bit. Plus, I had a few techs assured me it was as stable as 7, just had a learning curve with the Metro UI. Apparently, it's not so stable... I liked 7 though. Vista... Vista can die a thousand painful deaths.
m
0
l
September 26, 2014 11:52:33 AM

jacenbourne said:
swifty_morgan said:
with these new touch screen operating systems designed for hand held devices, I think the devs forgot what a PC is and what the user needs to run on it.

i still have xp on a couple of machines. only good operating system that will run all my apps without problems. and if you're into production it means a lot not to have to re-learn how to use things and it's good to have ease of use.


Yeah... I got Windows 8 when I built my PC to future-proof it a bit. Plus, I had a few techs assured me it was as stable as 7, just had a learning curve with the Metro UI. Apparently, it's not so stable... I liked 7 though. Vista... Vista can die a thousand painful deaths.


LOL, yes. I have Vista here and know I should install it on something............ some day. ran it for a while and you're opinion hit's the nail on the head.
m
0
l
!