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Problem with inspiron 15

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  • Laptops
  • Inspiron
Last response: in Laptop Tech Support
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September 25, 2014 6:32:12 PM

I have a inspiron 15 laptop that I've had since December and it does not start. Either it has a blank screen and a cursor. Or it brings up the Dell logo and it shows the loading icon. But it never goes past that. I believe that this started happening after I changed the power settings but I'm not sure

More about : problem inspiron

a b D Laptop
September 25, 2014 6:51:49 PM

Have you entered the BIOS and checked out if your hard drive is properly detected? And can you further explain the "change of power settings"?
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September 25, 2014 7:02:39 PM

turkey3_scratch said:
Have you entered the BIOS and checked out if your hard drive is properly detected? And can you further explain the "change of power settings"?


im not to computer savvy so no i have not entered the bios. however with the power settings change i remember i changed into desktop mode because i was rarely unplugging it and i also made it where i wouldnt go to sleep if it was plugged in (mostly so i could download stuff overnight) thats all i remember changing. it has been a week though.
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a b D Laptop
September 25, 2014 7:04:58 PM

Pondernit said:
turkey3_scratch said:
Have you entered the BIOS and checked out if your hard drive is properly detected? And can you further explain the "change of power settings"?


im not to computer savvy so no i have not entered the bios. however with the power settings change i remember i changed into desktop mode because i was rarely unplugging it and i also made it where i wouldnt go to sleep if it was plugged in (mostly so i could download stuff overnight) thats all i remember changing. it has been a week though.

Try hitting the F12 key repeatedly immidiately when the laptop turns on and enter the boot menu and see if you can boot to Windows from there.
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September 25, 2014 7:11:44 PM

turkey3_scratch said:
Pondernit said:
turkey3_scratch said:
Have you entered the BIOS and checked out if your hard drive is properly detected? And can you further explain the "change of power settings"?


im not to computer savvy so no i have not entered the bios. however with the power settings change i remember i changed into desktop mode because i was rarely unplugging it and i also made it where i wouldnt go to sleep if it was plugged in (mostly so i could download stuff overnight) thats all i remember changing. it has been a week though.

Try hitting the F12 key repeatedly immidiately when the laptop turns on and enter the boot menu and see if you can boot to Windows from there.


i entered it and selected "windows boot manager" and that did not seem to work
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a b D Laptop
September 25, 2014 7:26:46 PM

Pondernit said:
turkey3_scratch said:
Pondernit said:
turkey3_scratch said:
Have you entered the BIOS and checked out if your hard drive is properly detected? And can you further explain the "change of power settings"?


im not to computer savvy so no i have not entered the bios. however with the power settings change i remember i changed into desktop mode because i was rarely unplugging it and i also made it where i wouldnt go to sleep if it was plugged in (mostly so i could download stuff overnight) thats all i remember changing. it has been a week though.

Try hitting the F12 key repeatedly immidiately when the laptop turns on and enter the boot menu and see if you can boot to Windows from there.


i entered it and selected "windows boot manager" and that did not seem to work

Hmm... Try entering the BIOS. Do the same thing but with the F2 key. In the BIOS, you'll have to use the arrow keys and the Enter key in order to access different stuff, no mouse. There should be boot options. Check to see that you have the ability to boot from a normal hard drive enabled and set as the top priority.
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