Can't upgrade from windows 7 to 8.1? (Windows 8.1 upgrade assistant not working)

finnbh · Sep 26, 2014

Hi,
I have windows 7 ultimate and want to upgrade to 8.1 because it is faster and fresh, but I'm trying to use the upgrade assistant which I downloaded off of microsoft but every time I run it I get this message: http://gyazo.com/416c0ac6f0822d1d6605f7baf95b89b9

I live in the UK, I don't see what the problem is?

finnbh · Sep 27, 2014

USAFRet · Sep 27, 2014

In the window previous to what you linked, it gives the option of what to try to save from the existing OS.

Change what you selected and try again.

finnbh · Sep 27, 2014

It says only existing folders or something like that, I have windows 7 ultimate.

USAFRet · Sep 27, 2014

finnbh :

Assuming you have everything you want saved elsewhere, unselect that and try again.

Or possibly there is something going on with your Win 7 Ultimate install. Where did you get that Ultimate from?

finnbh · Sep 27, 2014

I bought a disk off of ebay and it came with a code, it is an OEM disk for dell.

USAFRet · Sep 27, 2014

finnbh :

That might well be the problem.
If no combination of checkboxes in the Upgrade Assistant works, then that Dell OEM install is almost certainly the culprit.

If you want Win 8.1, then buy a regular license, not an upgrade.

USAFRet · Sep 27, 2014

This is why software, especially a Windows OS, from ebay is rarely a good idea.

finnbh · Sep 27, 2014

Wait, If i'm on this page:

http://gyazo.com/74ce05beff4b3651ee205879d2d3a3f7

I have a code, where do I enter it?

USAFRet · Sep 27, 2014

finnbh :

A code for what? 8.1?

finnbh · Sep 27, 2014

finnbh · Sep 27, 2014

yes, windows 8.1

USAFRet · Sep 27, 2014

OK, now I'm confused.

You have Win 7 installed, and the 8.1 upgrade assistant won't work. (Dell OEM from ebay)
But you also have a key for 8.1, but no install media. Where did this key come from?

finnbh · Sep 27, 2014

USAFRet :

A friend gave it to me via email, I'm not sure how he acquired it but it says it works but I can't install

USAFRet · Sep 27, 2014

finnbh :

For one....if it is already used, you can't use it as well.
For two...the screen cap above is where you buy it, not activate it.

finnbh · Sep 27, 2014

I'm confused then, how do I use the code?

And I didn't mean to select the solution, it did it automatically.

USAFRet · Sep 27, 2014

finnbh :

Try the steps here:
http://lifehacker.com/how-to-create-a-windows-8-installation-dvd-or-usb-drive-505769939

Along the way, it will prompt you for the license key.
See what happens.

finnbh · Sep 28, 2014

Can you give me a .iso 64 bit download where I can input the key, bored now

USAFRet · Sep 28, 2014

finnbh :

Actually, no. Microsoft does not make those available.

If you want to install and use Win 8/8.1, buy your own, rather than trying to rely on a license key your friend sent you in an email.

finnbh · Sep 28, 2014

scratch that, I'm not paying.

Thanks for trying anyways.

USAFRet · Sep 28, 2014

Why would you expect to use a product without paying for it?

Want a free alternative? Here ya go:
http://www.linuxmint.com/

finnbh · Sep 28, 2014

Yes and i'll just stick to win 7 ultimate until 9 comes out

Can't upgrade from windows 7 to 8.1? (Windows 8.1 upgrade assistant not working)

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