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Windows 8.1 has ran into a problem- help!

Tags:
  • windows 8.1
  • Crash
  • Samsung
  • Windows
  • Computers
  • AMD
  • Windows 8
  • fx8350
  • Nvidia
  • SSD
Last response: in Windows 8
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September 26, 2014 2:48:06 PM

Just got a crash, where I got a message saying 'your pc ran into a problem and needs to restart',
The error info is all down below,
Im running my OS off of a SSD, if that helps.

Thanks.




Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 26/09/2014 21:20:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092614-4140-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153CA0)
Bugcheck code: 0x124 (0x0, 0xFFFFE000402F3028, 0xB0800000, 0x40151)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

More about : windows ran problem

September 26, 2014 3:50:29 PM

follow this
download ccleaner from this link

http://download.softpedia.com/dl/7c0cebc82aad57a65e9494...

install it

then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link


http://download.softpedia.com/dl/46bcdd08b9b1fc6caef451...

install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats


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0
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September 26, 2014 4:01:02 PM

profkefah said:
follow this
download ccleaner from this link

http://download.softpedia.com/dl/7c0cebc82aad57a65e9494...

install it

then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link


http://download.softpedia.com/dl/46bcdd08b9b1fc6caef451...

install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats




How to I enter safe mode in Win8.1?
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0
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Related resources
September 26, 2014 4:05:23 PM

Thats a cpu related stop error

Which can mean

1. Youre overclocking. If you are dont

2. Overheating. If this is a desktop open the case. Clean it

3. The CPU can be faulty

DON'T use registry cleaners. They can delete valid registry entries. And can kill a system if you remove the wrong ones

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September 26, 2014 4:06:46 PM

profkefah said:
follow this
download ccleaner from this link

http://download.softpedia.com/dl/7c0cebc82aad57a65e9494...

install it

then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link


http://download.softpedia.com/dl/46bcdd08b9b1fc6caef451...

install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats




Ive done as you said, but used Microsoft's Malware removal tool instead, as I can't seem to get malwarebytes to open.
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0
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!