New Graphics Card Problem

Peaceguy · Sep 27, 2014

So a couple days ago I purchased a new AMD Radeon R9 280 off newegg and it came pretty quick which was nice. I installed it correctly and everything, was a little stressful on some of the power connector wires that's about it. Woke up this morning everything was fine. Came home and started up my computer. Was trying to install new games while trying to connect audio devices and my display started acting up, blue/white vertical lines came down in 5 rows and pixels were flickering. I tried to reinstall the drivers I had... it did help for a little bit but then a gray screen with black lines came up. This is really weird because the other day I could play Call of Duty Black Ops II on it on ultra settings 60FPS just fine... What's the problem and is there anyway to fix it? EDIT: Originally had a nVidia Geforce GT 630 2GB that worked fine for a year. I also have a BFG GS 650W power supply that has lasted me a year no problems also.

Thanks,
-Chris N.

Alex Kelly · Sep 27, 2014

Mmm, I guarantee it's a faulty card. So many issues with new AMD cards lately. Return it and get a GTX 970 C;

JamesHeller · Sep 27, 2014

Did you connect the external PCI-e connectors which are required in R9 280
and if you've connected it then for sure its a faulty card

Peaceguy · Sep 27, 2014

JamesHeller :

I did at first then when I saw the problem I moved it over...why what's wrong with the external PCI-e connectors?

JamesHeller · Sep 27, 2014

if your pci connectors aren't connected than there usually startup and pixel problems occur cause your GPU isn't receiving the required wattage

Peaceguy · Sep 27, 2014

JamesHeller :

There is 2 LED's indicating that both connectors are connected. They both were green the other day when the extended one was plugged in so both had power

Alex Kelly · Sep 27, 2014

It's a faulty card man. RMA it.

Peaceguy · Sep 27, 2014

Alex Kelly :

What's RMA? heard of it somewhere on Newegg just didn't know exactly what it is. I know for sure I could get a replacement on it.

I'm just angry that I saw so many good reviews on this card and no one else had the same problem on this extension connector thing. When I get the replacement, i'll be sure to throw the extension connector cable in the trash bin.

Alex Kelly · Sep 27, 2014

I mean return, yeah. I'm not sure what you mean by extension, but you shouldn't need it.

JamesHeller · Sep 28, 2014

Peaceguy :

if the wiring is placed fine then yeah its a faulty card

Peaceguy · Sep 28, 2014

JamesHeller :

Okay, so i'm returning it tomorrow. But once I do get the replacement back, what should I do different this time so that the problem doesn't happen again? Someone did mention the 8 pin to 6 + 6 pin molex being the problem.

JamesHeller · Sep 29, 2014

Peaceguy :

JamesHeller :

Okay, so i'm returning it tomorrow. But once I do get the replacement back, what should I do different this time so that the problem doesn't happen again? Someone did mention the 8 pin to 6 + 6 pin molex being the problem.

that wouldn't be an issue
the single 8 pin connector would be fine

RobCrezz · Sep 29, 2014

Bad PSU I bet.

Peaceguy · Sep 29, 2014

RobCrezz :

How is it a bad PSU? My old graphics card(Geforce GT 630) works just fine in it. It's only when I install this card when the problems occur.

Peaceguy · Sep 29, 2014

Okay, I checked my bios and the CPU, Ram and everything else is getting the correct voltage, my PSU fan is spinning, all fans are working... no way this can be a PSU problem cause everything is working.

RobCrezz · Sep 30, 2014

Peaceguy :

There is a huge difference in power requirements between a low end GT630 and a R9 280!

A GT 630 will only pull about 65w, the r9 280 will pull up to 250w! Just because it works fine on the 630 doesnt mean it will with the 280.

RobCrezz · Sep 30, 2014

Peaceguy :

That does not mean its not a PSU problem. If you think that determines that its not the PSU, then no wonder you are having trouble...

Peaceguy · Sep 30, 2014

RobCrezz :

Well I also had a 9800GTX+ that worked fine and that takes up more power then the R9 280. Is there anyway I can figure out if my PSU is dead...?

RobCrezz · Oct 1, 2014

Peaceguy :

Again, not even close. The 9800gtx only pulls 140w, still far less.

The only way to be sure is to get a better PSU (650w is still fine, just needs to be good quality), and test. Or test the card in another computer.

New Graphics Card Problem

Honorable

Honorable

Reputable

Honorable

Reputable

Honorable

Honorable

Honorable

Honorable

Reputable

Honorable

Reputable

Expert

Honorable

Honorable

Expert

Expert

Honorable

Expert

Share this page