Sign in with
Sign up | Sign in
Your question

G60JX RAM Upgrade issues (4gb to 8gb) - Geniuses needed!

Tags:
  • RAM
  • Memory
Last response: in Memory
Share
September 27, 2014 6:40:15 AM

Good evening guys,

I just bought a pair of Kingston's Kvr1333d3s9/4gb (8gb together) to upgrade my old G60JX with the stock configuration (Core i5, 4gb Ram, GTS 360M), the only thing I did was an upgrade to Windows 8.1.

After installing them, I checked on the BIOS if it was recognizing the new memory, and indeed it was showing me 8092 DDR3 RAM @ 1067 Mhz. as expected.

Unfortunately, after I booted the G60JX to Windows, it didn't start. Instead, I saw a blue screen of death and it started a reboot loop, and then my troubleshooting started:

1-) First I did a lot of stuff related to Windows 8: System repairs, drivers and BIOS upgrade, etc. (Had to install the old memory for that). As you may predict, it didn't work.

2-)I tried to test one memory at a time. For my surprise, the laptop didn't even boot, it turned on and off really quickly. It happened on both slots.

3-) I was starting to get worried about the memory itself, so I tried the Memory Test with a bootable USB Stick (www.memtest.org).

As I could predict, it worked with the old memories without any problems, however, for my surprise once again, it didn't even finish the tests with the new memories, instead, it rebooted my computer.

I have no idea what the problem is and how should I proceed. If the memories are defective, why the notebook BIOS recognize them? It doesn't make sense for me and I guess I can't even tell the vendor that it's not working.

Can you guys help me :-)?

More about : g60jx ram upgrade issues 4gb 8gb geniuses needed

a b } Memory
September 27, 2014 9:18:13 AM

Kingston no longer makes RAM that is compatible with a LOT of older systems, which I recently learned after having a long talk with one of the Kingston reps on the side. Many of their modules are high density or single rank designs that are not compatible with the memory controllers on a growing number of older systems as discussed here:

http://www.tomshardware.com/answers/id-2312469/alienwar...

I would probably suggest that you PM the Kingston rep or contact Kingston directly to find out if the module you have is incompatible with your configuration.
m
0
l
a b } Memory
September 27, 2014 9:21:05 AM

Actually, after taking a look at your part number, it seems that is one of the no longer manufactured model numbers that probably IS compatible with some of those older systems. I would still recommend contacting Kingston just to verify compatibility prior to actually spending a lot of time unnecessarily on troubleshooting.
m
0
l
!