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Computer Randomly Restarts

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  • Computers
  • Games
  • Graphics
Last response: in Graphics & Displays
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September 27, 2014 9:42:40 AM

The issues started after my PSU blew out and I replace it with a new one, the computer will restart or shutdown without turning on again by itself when I play games such as: World at War, MW2 or CS:GO, but not when I play Garry's Mod or CS:S. Now, I was told in a post on the steam community that the problem lied with the BIOS not being compatible with the applications, so I updated it to the latest version but the problems continue.

I've checked the CPU temps when games are not running and when they are, all under 40 degrees.

My thoughts were that I may have not correctly installed my PSU, but then again it should restart without a game.

As you can guess this is very frustrating and I need to get this solved as its been about 2 months now with the problem without any solution.

PC Specs:
- AMD FX-4170 Quad-Core 4.2 GHz
- 8GB DDR3 RAM
- Windows 8 64 Bit
- GTX 660 EVGA
- GA-78LMT-USB3 - F4

I thank you before hand, Chris.

More about : computer randomly restarts

September 27, 2014 9:58:49 AM

What's your PSU?
Download NirSoft Blue Screen View, and let me know if it shows any errors. :) 
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September 27, 2014 10:15:22 AM

My simplest advice would be to double check the PSU connection, and that the PSU is both pushing enough wattage for your setup, and is not faulty in some way.

I've had the restarting problem several times before, and it was always either due to CPU overheating problems, or PSU issues. Especially under load (ergo while playing demanding games).
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September 27, 2014 10:22:39 AM

Alex Kelly said:
What's your PSU?
Download NirSoft Blue Screen View, and let me know if it shows any errors. :) 


CIT 550W Gold 12Cm Silent Atx Power Supply
I have one crash about a month ago, however I've had several restarts today.
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September 27, 2014 10:24:39 AM

SylversFox said:
My simplest advice would be to double check the PSU connection, and that the PSU is both pushing enough wattage for your setup, and is not faulty in some way.

I've had the restarting problem several times before, and it was always either due to CPU overheating problems, or PSU issues. Especially under load (ergo while playing demanding games).




I've unplugged the reset button, will that be the cause?
Also, the PSU makes some weird vibration and noises.
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September 27, 2014 10:32:23 AM

^ That 12v reading is too low, and that's not a quality brand.
Guarantee it's the PSU.
Grab a nice 550W XFX PSU :) 
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September 27, 2014 10:32:52 AM

Asparagusman said:
SylversFox said:
My simplest advice would be to double check the PSU connection, and that the PSU is both pushing enough wattage for your setup, and is not faulty in some way.

I've had the restarting problem several times before, and it was always either due to CPU overheating problems, or PSU issues. Especially under load (ergo while playing demanding games).


http://i.imgur.com/PnJWaQ2.png" alt="" class="imgLz frmImg " />

I am not entirely sure what you're referring to by the 'reset button'.

And if your PSU really does make weird vibration and noises, then it supports the suggestion that it maybe a PSU problem. If you have a spare PSU, or one you can temporarily borrow from another PC, that could go a long way in solving your problem, or at least narrowing it down.

If you temporarily replace the PSU, push some heavy load on the PC and see if it's stable for a few hours (no restarts), that would tell you the problem was in the PSU. If it still restarts, then you have to broaden your search." alt="" class="imgLz frmImg " />" alt="" class="imgLz frmImg " />
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September 27, 2014 11:36:04 AM

SylversFox said:
Asparagusman said:
SylversFox said:
My simplest advice would be to double check the PSU connection, and that the PSU is both pushing enough wattage for your setup, and is not faulty in some way.

I've had the restarting problem several times before, and it was always either due to CPU overheating problems, or PSU issues. Especially under load (ergo while playing demanding games).


http://i.imgur.com/PnJWaQ2.png" alt="" class="imgLz frmImg " />

I am not entirely sure what you're referring to by the 'reset button'.

And if your PSU really does make weird vibration and noises, then it supports the suggestion that it maybe a PSU problem. If you have a spare PSU, or one you can temporarily borrow from another PC, that could go a long way in solving your problem, or at least narrowing it down.

If you temporarily replace the PSU, push some heavy load on the PC and see if it's stable for a few hours (no restarts), that would tell you the problem was in the PSU. If it still restarts, then you have to broaden your search." alt="" class="imgLz frmImg " />" alt="" class="imgLz frmImg " />

So the problem is that when I play more demanding games than Garry's Mod the power supply cannot provide enough power to compensate for the demand of the components?" alt="" class="imgLz frmImg " />" alt="" class="imgLz frmImg " />
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September 27, 2014 12:03:30 PM

Well yes and no. It doesn't work like that though. When you're buying a PSU, it has to cover the maximum amount of wattage your setup requires. Say your PC needs 400W or so you get a 450-500W+ just to be safe, and so on. So IF the PSU is really failing to push enough juice with more demanding games, then it is possible that it simply doesn't have the power you need. But that's not the only possibility, because it could also be that the PSU is faulty and therefore causing issues regardless.

There are a lot of tutorials/threads/calculators on the web that can give you a near accurate range of the wattage you need, based on your hardware, if you're not entirely sure that is.
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September 27, 2014 12:47:28 PM

SylversFox said:
Well yes and no. It doesn't work like that though. When you're buying a PSU, it has to cover the maximum amount of wattage your setup requires. Say your PC needs 400W or so you get a 450-500W+ just to be safe, and so on. So IF the PSU is really failing to push enough juice with more demanding games, then it is possible that it simply doesn't have the power you need. But that's not the only possibility, because it could also be that the PSU is faulty and therefore causing issues regardless.

There are a lot of tutorials/threads/calculators on the web that can give you a near accurate range of the wattage you need, based on your hardware, if you're not entirely sure that is.


The PSU I had before was a 550w also and worked fine until the summer when it overheated and poped, as I suspect.
Im going to get a 550W XFX .
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September 27, 2014 2:51:43 PM

UPDATE:
Question: I have a 6-Pin coming out of my PSU into my graphics card and a 4-Pin going into my 12v atx. So I though, if a 4-Pin is outputting 8v wouldn't 6-pin output 12v? So I unplugged the 4-Pin and the 6-Pin and plugged it into the 12v and left the 4-Pin connected to nothing and used a spare molex to power the graphics card, however this didnt even turn the computer on, why is this?
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September 28, 2014 7:22:38 AM

No idea about that, I am not savvy in PSUs enough to answer. But I suspect the voltage isn't distributed so arbitrary.
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September 28, 2014 8:25:21 AM

Yeah you can't plug different connectors in to the wrong places. Bad idea. Let us know how your new XFX goes. :) 
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