Seagate External Hard Drive Help

t0y0hara

Reputable
Sep 27, 2014
5
0
4,510
Hello, I am having a problem with my Seagate 2TB external hard drive.

The hard drive is not "recognized" by my computer. First, the computer will not get past the desktop's start up screen with it plugged in. I can not access the computer's BIOS because my keyboard will not work on start up with it plugged in. I have tried using different USB 3.0 cords. The hard drive will show up in device manager, but not device management. When I open "Safely Remove Hardware and Eject Media", my hard drive is shown as removable.

I have run DiskPart, but my hard drive is not available. I have run "rescan disks" in device management to no avail. It is recognized on other computers so, I am thinking that it is a problem on my end not the hard drives.

I've googled around for solutions, but none have helped me so far :(
 

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