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PC crashes... kinda

Tags:
  • Windows 8
  • Power Supplies
  • LCD Monitor
Last response: in Windows 8
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September 27, 2014 4:32:13 PM

So, as of yesterday, my pc has crashed twice... kinda. The power LED on the case stays on, but my monitor goes black, then says no input. I built this pc several months ago, and I cheaped out on the motherboard. Is this a screen problem? psu problem? motherboard problem? after the "crash", i manually reset the computer, and it boosts just fine. I don't remember the circumstances of the first crash, but the second time I was downloading a bunch of mods for fallout 3, with maybe 10 chrome tabs open and 10 or 15 tabs for various utilities open at once. specs: i5-4670k at stock, r9 290 at ~1000 mz, some msi h81 mobo, 8gb ddr3 1600 ram.

More about : crashes kinda

September 27, 2014 4:33:30 PM

or did I just happen to randomly crash twice in a row? I'd be happy to provide crash logs, if people can tell me where to find them.
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September 27, 2014 4:35:36 PM

I'm also doing a full security scan with windows defender, just in case. Will close thread if virus detected and removal solves the problem.
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September 27, 2014 4:40:14 PM

If its bluescreening find the dmp files zip them upload them somewhere. Post the link
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September 27, 2014 4:42:21 PM

I have no idea if it's bluescreening, and I'm fairly suire it is actually a monitor error, because my monitor just stops recognizing the input for my pc. As far as I can tell, the PC continues to work. At least, the power LED remains on.
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September 27, 2014 4:43:59 PM

Maybe a videocard driver prob. You using onboard or did you install a card? See if it boots into safe mode with a display
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September 27, 2014 4:44:31 PM

also, where are these magical .dmp files stored? I use windows 8.1
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September 27, 2014 4:48:27 PM

Good question lol. Usually theyre in C:\windows\minidump folder. But this folder isnt on mine. Look under appdata / crashdump or something?
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September 27, 2014 4:51:37 PM

I use an r9 290 gigabyte OC version running at whatever slightly higher clock they set it to (slightly over 1gz)
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September 27, 2014 4:53:04 PM

Could be that or it maybe overheating or something
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September 27, 2014 4:58:00 PM

one more noob question: dropbox won't let me upload the dump file because I need "administratior permission" however my user account is the first and only account and should have admin status on this pc. Any workaround?
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September 27, 2014 5:03:39 PM

I doubt that the gpu is overheating, because it crashed when I wasn't gaming, suggesting a low gpu usage, and it idles at 50-60C. The default threshold for AMD chips is 95C, and even then they usually throttle back. In addition, the gigabyte windforce cooler is exceptionally good.
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September 27, 2014 5:09:09 PM

UPDATE: windows defender says nope to malware.
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Best solution

September 27, 2014 5:14:27 PM

Directx and your videocard drivers are crashing

This file {55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys is on the hdd somewhere. Have no idea what it is

Altho this stop error 0x116 means Bug Check 0x116: VIDEO_TDR_ERROR

This indicates that an attempt to reset the display driver and recover from a timeout failed.

Some sites say install a later driver

Have a look at this

Even tho it says Nvidia it'd apply to any card that crashes with this stop error
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September 27, 2014 5:16:45 PM

huh. what do I do?
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September 27, 2014 5:17:46 PM

Uninstall the video drivers try another
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September 27, 2014 5:22:53 PM

what are the video drivers for AMD cards called?
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September 27, 2014 5:25:39 PM

{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys is a bit of adware, harmless, just annoying.
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September 27, 2014 5:35:07 PM

Reinstalled it. I have had to do this in the past, maybe AMD drivers a bit buggy? Will update this thread if I continue to crash. Thank you for the help.
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September 27, 2014 6:01:13 PM

Drivers can be buggy, and can crash. No probs
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September 27, 2014 9:18:25 PM

at least the past two times and maybe the past three, (can't remember) I have been running the mod installer for nexus, which is the website that hosts all the fallout 3 mods. Maybe a problem with that?
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September 27, 2014 9:21:12 PM

Also, because installing a bunch of mods into a game requires starting that game very often, it could be a problem with fallout 3, which happens to be a very buggy PC port. The weird crashes could be a strange compatibility issue with this game and AMD cards.
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September 27, 2014 9:28:41 PM

Do you think that my HDD is the issue? I can make due without, but that would leave me with only an SSD for storage...
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September 27, 2014 9:29:12 PM

I just use it for the small amount of non-application storage I need.
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September 27, 2014 9:30:21 PM

It could that Nexus mod thats causing it. If thats the only time it crashes
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September 27, 2014 9:50:15 PM

I've heard that the Control center utility that is packaged with the driver may be the source of the problems. I have removed it, as it is pretty useless, and will update if I crash again. Otherwise, SUCCESS! thank you once again for all your help.
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September 27, 2014 9:51:44 PM

Sweet !
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September 27, 2014 10:02:17 PM

Crashed again, didn't even create a minidump file for me (I may have restarted too fast). Does Windows 8.1 create system restore points automatically? I may try that.
EDIT: My pc claims that some files are missing, and that my installation media will provide these files. Will '"repairing" damage my personal files (game saves especially?)
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September 27, 2014 10:11:39 PM

Dont thinik a repair will ruin anything it'll repair what maybe damaged. I havent had this before myself
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September 27, 2014 10:14:17 PM

Ok. I'll have to attempt the repair tomorrow because I need to "borrow" a disk reader from a different PC in my house, and It's 2 am, and I'm too tired to deal with this now.
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September 27, 2014 10:15:37 PM

k ciao !
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September 28, 2014 8:04:23 AM

did the repair, still crashing, this time while playing CS GO (not remotely a graphically intensive game.) I can confirm that it is an issue with the computer, not the monitor, because I happened to be using headphones when it crashed, and the sound got all messed up.
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September 28, 2014 8:15:46 AM

I am now convinced that it is a faulty chip. I unplugged it, plugged it back in, now it won't even work when I turn on my PC. Time to go have a look at the AMD, Gigabyte or Newegg RMA process.
UPDATE: the card is not recognized as being in the x16 slot. There are no other slots on the board. Is there a way to find out if it is a board error or card error?
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September 28, 2014 12:29:34 PM

Try the card in another pc
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September 30, 2014 6:56:37 PM

I tried that, still had crashes. It seems that I got a card with the elpida memory (not the better hynix stuff), which has been known to have problems. The go-to solution for this problem is to underclock your memory, so I threw a 20% underclock at it, so far no crashes for 2 hours, will report back in 24 hours. mood: cautiously optimistic.
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!