Sign in with
Sign up | Sign in
Your question

Cannot browse, but can ping and update windows

Tags:
  • Windows
  • Internet Explorer
  • Networking
  • IP Address
Last response: in Networking
Share
September 27, 2014 7:18:51 PM

win7 laptop on a wired network. I am getting an IP address from the router, can ping, and can update windows, but IE never loads anything. If I refresh the link, it immediately switches back to its "done" state. Nothing loads, no error messages. No other browser available, which I will fix when connected. Any help would be appreciated. Network works ok with other device.

More about : browse ping update windows

September 27, 2014 7:40:58 PM

Can you use Chrome and/or Firefox to load a website?

Troubleshooting: The Internet Explorer Performance Troubleshooter is an automated tool which will check for any performance issues which are common with the Internet Explorer on the computer and provides the details on how to fix them. Follow these steps and run the troubleshooter.
a) Press “Windows Logo” + “W” keys from the keyboard.
b) Type “Troubleshooting” in the search bar and press “Enter”.
c) In the “Troubleshooting” window, click on “View All” on the left pane.
d) Click on “Internet Explorer Performance”.
e) Click on “Advanced” and then click on “Run as Administrator”.
f) Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
If this tool was unable to find and fix the issue, then you may try the next method and check if this is caused by any conflicting browser add-ons.
m
0
l
!