Warranty or non-warranty case for my video card?

WebKlop

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Sep 28, 2014
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I bought PowerColor Radeon R9 290 PCS+ Edition and suffered much. For some reason, the videodriver jerk the memory frequency from 150 MHz to 1350 MHz all the time. In games it's a disaster, every 10-15 minutes all freezes and I see the "driver stopped responding and has been restored." In 2D driver crashes every few days.

Anyway, after this error, memory clock freezes at 150 MHz and even in games not rising up to 1350 MHz. I solve this by rebooting or manual assignment of frequencies in MSI Afterburner.

I've tried a million ways that could be found in the Internet. I will not list them, because it will be a huge list. Nothing helped. With disabled WinAero, frequency does not jump, but the system itself works unstable.

The only option in which video card works well enough at all - it's a manual value 2D / 3D profile in MSI Afterburner. Minus - a little big temperatures and twitching of the screen when switching profile modes.

And the problem is that I bought the video card from the online store for 5000 kilometers from me. So I'm in thought - use R9 290 with a manually specifies frequences through Afterburner and hope for some more serious glitches (for RMA) or try my luck with sending videocard right now to the store. I
will have to pay for this and for redelivery (if it's not a warranty case) too.


How do you think, is this situation is warranty case?

P.S. In six months I will be able to check the video card on one of my friends PC's. He has a computer with 2014 components and Nvidia graphics card, but he doesn't want reinstall Windows soon.

Sorry for my english.
 
If the card cant run stable at stock speeds (assuming normal temps), that is grounds for an RMA.
Also they cant tell you have messed with the clock speeds, even if their warranty states that overclocking voids it, they cant tell unless you literally burnt the thing out.
 

WebKlop

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Sep 28, 2014
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Well, AMD R9290 Stock is 947/1250, my PCS+ have 1040/1350 and it stable at 1050/1370 without additional voltage.

I'm just afraid that they will say "everything is working fine," because this problem is really difficult to determine. I read a lot of information from people who have tried to solve this problem . Their experience shows that only an installation of VC in a number of different other PCs can identify the reason - incompatibility of PCs components or rejects.

By the way, my PC is old enough - it based on Gigabyte GA-H55M-USB3 witch 1xPciEx 2.0, not 3.0.