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Router Admin brings up Blank Page - Linksys N300-E1200 Router

Tags:
  • Laptops
  • Routers
  • HIS
  • Linksys
  • Networking
Last response: in Networking
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September 28, 2014 11:57:24 PM

Friend got a Linksys N300 (e1200) router (version 2). Asked me to set it up for him.

Problem: Admin Page is blank, but Internet works.

This seems to be on any computer on his network. All his computers are windows 8. I tried on his Laptop, and Desktop.

Steps I took on his laptop:
Powered on new router, NO INTERNET CONNECTION, disabled Wireless on his laptop, wired plugged laptop into router. ipconfig /release .... ipconfig /renew ...

I then went to 192.168.1.1. Blank Page.

It seems to redirect to 192.168.1.1:5200/Unsecured.asp?192.168.1.1 (I guess new linksys routers do that when the wireless network is unsecured. It seems to be a landing page where you verify that this is ok before redirecting you back to your original destination.)

I tried this on Chrome, Internet Explorer. Same thing.

I repeat this on his desktop. Same thing.

I do a ipconfig /dnsflush ... Same thing, but the redirect to the Unsecured.asp page no longer happens.

Cleared cache on browsers, blank page. rebooted computers, same thing.

I did a 30-30-30 hard reset on the router. Still blank page.

I plug the internet in (reboot modem, reboot router again). Internet works, still blank admin page (no surprise?)

I visit the page on my phone (connect to the network wirelessly). VOILA, page shows just fine.. It goes to the Unsecured.asp landing page, i click ok, then redirects me back to the Linksys admin page, where I am able to make any changes to the network as I please.

Go back to the computers, well, still blank admin page.

I tried using the Linksys software that came with the router to set it up. It said it installed, still blank page.

I was thinking on updating the firmware through my phone, but didn't as I didn't want to risk bricking the router if something happened midway.

Any ideas on what the problem is? Bad router?

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September 29, 2014 12:13:43 AM

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