DSL link keeps dropping when router is connected

majidok · Sep 29, 2014

Hello , For the past 10 days , without any change to my software or hardware config , My DSL links keeps dropping and back frequently , like every 5 minutes and then gets back . When I connect my cable to my DSL modem directly i have no problems , but when I connect the ethernet cable from my DSL to my router (Instead of directly to the computer) it keeps dropping whenever it likes . Now is there any settings that might affect this on the router ?

Thanks in advance

digitaldoc · Sep 29, 2014

How old is your router? This is commonly the sign of a router showing its age, and going bad.

majidok · Sep 29, 2014

Oh totally forgot to write the specs , its a D-Link DIR-615 , last firmware update was dated 2009 , I'll check the box though but im guessing around that time .

boju · Sep 29, 2014

As above i would have the feeling its going bonkers given nothing has changed or altered.

Things you could try is reset the power/reboot router. A router can be accessed like your modem but need the ip address. You can have a look through the settings and if rebooting doesn't work disable it's firewall as it could be failing.

Other things could be loose rj45 port, have you tried others?

digitaldoc · Sep 29, 2014

Reboot the router, and try resetting it to factory specs. See if there is a more recent firmware update. If the problem persists, will likely need a new router.

majidok · Sep 30, 2014

Ive rebooted the router countless times sometimes by unplugging it and plugging it back as it doesn't have an ON/OFF Switch which i don't feel good about doing it like that anyway , other times by using its control panel and using the reboot function . Sometimes the internet works for hours but sometimes just as it likes it goes off and refuses to come back . I know it probably is a good idea to replace the dsl modem at least since its ancient , so ancient i couldn't find good info on it on the net , its a Siemens C-110 , but in any given case , How frequently should u upgrade your Modem/Router ?

boju · Sep 30, 2014

Its hard to say, you could be lucky and have a modem/router last for a decade and unlucky enough to go through many in a year. Its just luck or cheap parts -_-

Your modem has done well in any case and since it still works connecting directly, the fault points fingers to your router. These days routers are bundled with modems but you have other options, since your modem is an adsl router you could put a switch to spread the connection. They are certainly cheaper but your call. A modem/router will have 4 ports already, just need to put in the settings for your connection again im sure your aware of.

majidok · Oct 3, 2014

boju :

1. No what I meant was how soon does new technologies pop up usually so you need to get a new modem/router to take advantage of those , didn't mean about them breaking down .

2. Yes I have seen those modem routers and I think im gonna go for one soon .

3. I Opened the modem and there was massive goo from one of the big capacitors connecting to another tiny capacitor . I cleaned it as much it was possible and then software reset the modem despite the fact that i did use the reset button on its back a couple of times and thought it wouldn't make a difference , but it actually started working , I still get minute wise disconnects which i haven't figured out what it is yet , probably some sort of noise somewhere .

digitaldoc · Oct 3, 2014

Massive leaking goo on a circuit board indicates time for new hardware.

boju · Oct 3, 2014

dielectric fluid is what you see, basically an insulator that interferes with the electric field, which actually means the capacitor can store energy.

Replace router

boju · Oct 3, 2014

majidok :

1. A. Only if your connection type changes (ie adsl/cable) B. and or if you want a stronger/faster wireless network around the house that the existing router couldn't do better, say going from a router with wireless 802.11a, 802.11b/g/n to 802.11ac.

So the router you buy will last in condition with your internet connection.

majidok · Oct 5, 2014

Goo was inside the DSL modem not router and I cleaned it , ill keep you guys posted on what happens

Thanks again

Kewlx25 · Oct 5, 2014

Nearly every OS has had major security issues in the past year. I can almost guarantee that if the firmware is more than a year old, it is not safe to use.

boju · Oct 5, 2014

majidok :

Nevertheless a leaky cap is not good and wouldn't be surprised if that capacitor is part of the network circuit outbound to the router. Removing/cleaning the goo wouldn't achieve anything, that stuff needs to be in the capacitor it came out of.

majidok · Oct 13, 2014

boju :

Oh lol good point . The DSL Link drops have been minimized after the router software reset .

majidok · Oct 29, 2014

It was the cabling from the splitter to the ADSL modem for the most part and the DSL modem abit . Changed the DSL modem and the cabling . Solved for now . Thanks everyone

digitaldoc · Oct 29, 2014

Glad it worked out, and thanks for the followup.

majidok · Nov 6, 2014

Thank you all

DSL link keeps dropping when router is connected

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