Dell C521 compatible with ATI R7 Series?

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J

Jon Tej

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Sep 29, 2014
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I recently upgraded my psu to a corsair 500 cx builder series and purchased a ATI Radeon R7 2xx low profile series gpu. PSU runs fine but having problems with installing gpu software. The gpu fan runs and the system starts up but when I go to Install the CCC (Catalyst Control Center), I get the dreaded "application install: Install package failure!" error message. I've looked through countless forum posts on this error message and have tried just about everything. Tried uninstalling prior display drivers, clean uninstall, DDU driver remover in safe mode, driver fusion in safe mode, clearing registry, installing the CCC with networking off. I've even reformatted windows to no avail.
I'm going to assume that people will just give me a staple diagnosis and say my system is too old but if the system is incompatible then shouldn't it not boot up? Also, the driver automatically downloads if networking is enabled and the device manager shows the card name, radeon r7 200, So i'm thinking its a problem with the software and not the driver itself or any compatibility issue.

system specs,
dell C521
windows vista home premium
3.0gb ddr3 ram
500wat corsair psu
AMD radeon r7 2xx low profile series

Please help I am desperate!
 
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drtweak

drtweak

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Sep 17, 2012
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Well the C521 is an old system. I actually got a E521 (same thing but full tower) that i refurbished for myself. I don't have any AMD Cards to test it out with but i have tossed in a GTX 260 and used that no issue. I know this may be a redundant question but you never said anything about redownloading the drivers?

If you don't need the CCC though you can just manually update the driver as well though the Device Manager. It could be a hardware issue but i think its more of a software issue. I know my E521 Run Windows 7 Pro x64 with 2GB of ram and a old 320GB hard drive just fine for everyday basic use. I only tossed the GTX 260 in there because i just wanted to bench mark it. Have some family friends who want to get their kids their own "Gaming" Pc but they don't do anything big. just minecraft and lego games and just wanted to see if it would be decent enough. otherwise it runs a GT 9400.
 
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J

Jon Tej

Reputable
Sep 29, 2014
3
0
4,510
I've tried re-downloading the install client multiple times and have tried different versions and still get the application install: install package failure error message. Its weird because everything successfully downloads, including the driver, until it gets to the install manager part. Unfortunately I need CCC and can't just use device manage to find driver.
 
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drtweak

drtweak

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Sep 17, 2012
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Hmmm...Yea I may not best the best person to help with it. My laptop has an old ATI Mobility 4670 in it but other than that i'm all NVidia/Intel graphics.

May want to look in your temp files and look for an install log maybe? might give you more info
 
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