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Replacing Ethernet port on Laptop

Tags:
  • Networking
  • Cable
  • Laptops
  • Connection
  • Ethernet Card
  • Internet
  • Port
Last response: in Networking
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September 29, 2014 12:32:22 PM

When I try connect to the internet using an ethernet cable, it shows up as connected. But only for less than 20 minutes before changing to limited connection. I've tried multiple ethernet cables and wall ports with the same results. I've also tried clearing the start up programs, but the results are still the same.

I think it most likely is a hardware issue.
If my laptop was from any other company, I would send it in for repairs, but my laptop is an Acer. And as we all know, Acer's customer support is notoriously well known for being.. less than satisfactory.

So I was thinking of replacing the port myself. But I have no idea what component it uses.

The laptop in question is an Acer Aspire V3 772G-5413 (brand new as well ;( ).

So what I'd appreciate advice on is whether I should send it to Acer, or fix it myself.
And if I should fix it myself, could you please help me find the part that I would have to order?

Much thanks in advance

More about : replacing ethernet port laptop

a b D Laptop
September 29, 2014 1:48:03 PM

If you think it is only the physical socket "MAYBE" you could do that. It is extremely tough to remove stuff from modern boards. The ethernet port controller is generally integrated into one of the main chipset used to run your machine. Even if it is separate it is likely a surface mount IC that you likely can not buy cost effectively and even then even professionals would not try to replace a surface mount chip. Pretty much you would have to replace the main board for the laptop.

I would look to using a external USB ethernet port.

Although it could be a hardware issue it is much more likely a driver issue. Normally a hardware issue you get the cable is disconnected message. Yours appears to think it has a good connection to the router it just does not think it can see the internet.
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October 9, 2014 3:46:06 AM

Check your router with different pc and cable.. If there's no problem, consider buy a usb ethernet.. I but firstable, reinstall driver!
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a b D Laptop
October 9, 2014 10:31:39 AM

Boot your laptop with some Linux LiveCD, and see whether you still have same problems.
You should also run your tests with your laptop connected directly to the switch (bypassing wall outlets).
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