Replacing Ethernet port on Laptop

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cinoftz

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May 24, 2014
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When I try connect to the internet using an ethernet cable, it shows up as connected. But only for less than 20 minutes before changing to limited connection. I've tried multiple ethernet cables and wall ports with the same results. I've also tried clearing the start up programs, but the results are still the same.

I think it most likely is a hardware issue.
If my laptop was from any other company, I would send it in for repairs, but my laptop is an Acer. And as we all know, Acer's customer support is notoriously well known for being.. less than satisfactory.

So I was thinking of replacing the port myself. But I have no idea what component it uses.

The laptop in question is an Acer Aspire V3 772G-5413 (brand new as well ;( ).

So what I'd appreciate advice on is whether I should send it to Acer, or fix it myself.
And if I should fix it myself, could you please help me find the part that I would have to order?

Much thanks in advance
 
Solution
B
If you think it is only the physical socket "MAYBE" you could do that. It is extremely tough to remove stuff from modern boards. The ethernet port controller is generally integrated into one of the main chipset used to run your machine. Even if it is separate it is likely a surface mount IC that you likely can not buy cost effectively and even then even professionals would not try to replace a surface mount chip. Pretty much you would have to replace the main board for the laptop.

I would look to using a external USB ethernet port.

Although it could be a hardware issue it is much more likely a driver issue. Normally a hardware issue you get the cable is disconnected message. Yours appears to think it has a good connection...
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bill001g

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Aug 9, 2012
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If you think it is only the physical socket "MAYBE" you could do that. It is extremely tough to remove stuff from modern boards. The ethernet port controller is generally integrated into one of the main chipset used to run your machine. Even if it is separate it is likely a surface mount IC that you likely can not buy cost effectively and even then even professionals would not try to replace a surface mount chip. Pretty much you would have to replace the main board for the laptop.

I would look to using a external USB ethernet port.

Although it could be a hardware issue it is much more likely a driver issue. Normally a hardware issue you get the cable is disconnected message. Yours appears to think it has a good connection to the router it just does not think it can see the internet.
 
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