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Asus Warranty (Receipt) Graphics Card

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  • Asus
  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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September 29, 2014 1:02:18 PM

Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?

More about : asus warranty receipt graphics card

a b U Graphics card
September 29, 2014 1:14:14 PM

mrsmile said:
Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?


This question is a little vague. I'll try my best.

Go to ASUS website and Read their RMA procedures, they will have a something stating weather having proof of purchase is necessary for the RMA or it is necessary to just speed up the process.

Generally a RMA consists of starting a Support Ticket. That Ticket is either Accepted or Denied. If Accepted you will be given a Label to print out for Factory use, you will have to buy postage. Remove any mods you have performed before sending back. Ship according to instructions. As long as your card is still under warranty, and you didn't do something stupid like put your card in the microwave chances are you are gonna be OK.
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September 29, 2014 1:25:14 PM

Adam Schneider said:
mrsmile said:
Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?


This question is a little vague. I'll try my best.

Go to ASUS website and Read their RMA procedures, they will have a something stating weather having proof of purchase is necessary for the RMA or it is necessary to just speed up the process.

Generally a RMA consists of starting a Support Ticket. That Ticket is either Accepted or Denied. If Accepted you will be given a Label to print out for Factory use, you will have to buy postage. Remove any mods you have performed before sending back. Ship according to instructions. As long as your card is still under warranty, and you didn't do something stupid like put your card in the microwave chances are you are gonna be OK.


http://www.asus.com/support/images/pdf/e8549_nb-warrant...

• Enclose a copy of this completed warranty card and a copy of Your sales
invoice/receipt detailing the purchase of Your Product. (Please note: ASUS
reserves the right to request the original documents.) If You do not provide
the requested documents for warranty validation then the manufacture
date of the Product as recorded by ASUS will be deemed to be the start of
Warranty Period.


http://www.service.asus.com/#!graphics-card-warranty/c26b

Ensure you have the following information readily available: your ASUS product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed.


Seems to say different thing on those 2 asus webpages
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a b U Graphics card
September 29, 2014 1:37:02 PM

mrsmile said:
Adam Schneider said:
mrsmile said:
Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?


This question is a little vague. I'll try my best.

Go to ASUS website and Read their RMA procedures, they will have a something stating weather having proof of purchase is necessary for the RMA or it is necessary to just speed up the process.

Generally a RMA consists of starting a Support Ticket. That Ticket is either Accepted or Denied. If Accepted you will be given a Label to print out for Factory use, you will have to buy postage. Remove any mods you have performed before sending back. Ship according to instructions. As long as your card is still under warranty, and you didn't do something stupid like put your card in the microwave chances are you are gonna be OK.


http://www.asus.com/support/images/pdf/e8549_nb-warrant...

• Enclose a copy of this completed warranty card and a copy of Your sales
invoice/receipt detailing the purchase of Your Product. (Please note: ASUS
reserves the right to request the original documents.) If You do not provide
the requested documents for warranty validation then the manufacture
date of the Product as recorded by ASUS will be deemed to be the start of
Warranty Period.


http://www.service.asus.com/#!graphics-card-warranty/c26b

Ensure you have the following information readily available: your ASUS product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed.


Seems to say different thing on those 2 asus webpages



Here is my thoughts on it. If you gotta RMA your card, start the support Ticket process. Send what you can and be honest with them. Send in the card exactly as they say or to the best of your abilities. Hope for the best. It is better to be out some shipping with the possibility of getting a new card. Than to spend money on a new card when you could have possibly had a new one for free.
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a b U Graphics card
September 29, 2014 1:38:06 PM

I voided the warranty plain as day on my 780Ti. EVGA replaced my card no questions asked, and I think that was because I was upfront and honest with them in the beginning.
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September 29, 2014 1:43:34 PM

Adam Schneider said:
mrsmile said:
Adam Schneider said:
mrsmile said:
Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?


This question is a little vague. I'll try my best.

Go to ASUS website and Read their RMA procedures, they will have a something stating weather having proof of purchase is necessary for the RMA or it is necessary to just speed up the process.

Generally a RMA consists of starting a Support Ticket. That Ticket is either Accepted or Denied. If Accepted you will be given a Label to print out for Factory use, you will have to buy postage. Remove any mods you have performed before sending back. Ship according to instructions. As long as your card is still under warranty, and you didn't do something stupid like put your card in the microwave chances are you are gonna be OK.


http://www.asus.com/support/images/pdf/e8549_nb-warrant...

• Enclose a copy of this completed warranty card and a copy of Your sales
invoice/receipt detailing the purchase of Your Product. (Please note: ASUS
reserves the right to request the original documents.) If You do not provide
the requested documents for warranty validation then the manufacture
date of the Product as recorded by ASUS will be deemed to be the start of
Warranty Period.


http://www.service.asus.com/#!graphics-card-warranty/c26b

Ensure you have the following information readily available: your ASUS product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed.


Seems to say different thing on those 2 asus webpages



Here is my thoughts on it. If you gotta RMA your card, start the support Ticket process. Send what you can and be honest with them. Send in the card exactly as they say or to the best of your abilities. Hope for the best. It is better to be out some shipping with the possibility of getting a new card. Than to spend money on a new card when you could have possibly had a new one for free.


but i'm buying a used card. dont think warranty will be as lenient to a non-original owner though
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a b U Graphics card
September 29, 2014 3:53:53 PM

mrsmile said:
Adam Schneider said:
mrsmile said:
Adam Schneider said:
mrsmile said:
Does anyone know if ASUS will provide warranty for free (replace/repair) if you fail to send in your proof of purchase?


This question is a little vague. I'll try my best.

Go to ASUS website and Read their RMA procedures, they will have a something stating weather having proof of purchase is necessary for the RMA or it is necessary to just speed up the process.

Generally a RMA consists of starting a Support Ticket. That Ticket is either Accepted or Denied. If Accepted you will be given a Label to print out for Factory use, you will have to buy postage. Remove any mods you have performed before sending back. Ship according to instructions. As long as your card is still under warranty, and you didn't do something stupid like put your card in the microwave chances are you are gonna be OK.


http://www.asus.com/support/images/pdf/e8549_nb-warrant...

• Enclose a copy of this completed warranty card and a copy of Your sales
invoice/receipt detailing the purchase of Your Product. (Please note: ASUS
reserves the right to request the original documents.) If You do not provide
the requested documents for warranty validation then the manufacture
date of the Product as recorded by ASUS will be deemed to be the start of
Warranty Period.


http://www.service.asus.com/#!graphics-card-warranty/c26b

Ensure you have the following information readily available: your ASUS product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed.


Seems to say different thing on those 2 asus webpages



Here is my thoughts on it. If you gotta RMA your card, start the support Ticket process. Send what you can and be honest with them. Send in the card exactly as they say or to the best of your abilities. Hope for the best. It is better to be out some shipping with the possibility of getting a new card. Than to spend money on a new card when you could have possibly had a new one for free.


but i'm buying a used card. dont think warranty will be as lenient to a non-original owner though


Used card or not if it is still within it's warranty, it is still within it's warranty.
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