Can't install r9 270x Driver

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Cereal16

Cereal16

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Sep 24, 2014
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Let me add some clarification before I get the "why would anyone do this" posts. I sold my 760 before they plummet in price, because I bought and am waiting for a 970. Because it's on pre order over the weekend and hasn't been in stock, I expect it to take a week or more and would prefer to be able to play games in that time. My friend lent me one of his r9 270x cards because he had 3 from a bit coin miner that went payed out and it was pretty excessive for him.

So, I don't have the old 760 anymore, but I'm pretty confident that guide provided me with a spotless manual cleanout of NVidia and all it's drivers.

Where should I go about getting the drivers from for the r9 270 card?

The one I got from the official card support page, failed to install because it said other devices detected.

In my device manager, I can see an unknown device under "System Devices" with this as the hardware ID:

ACPI\PNP0A0A *EDIT* When I search for online updates with windows for this unknown device, it just hangs on the install and fails.

I can see an intel 4600 HD graphics device in my display driver.

Please advise.
 
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MeteorsRaining

MeteorsRaining

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Jul 27, 2014
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BitCoin Mining is the only thing you'd not want if you're getting a used one. Anyways,
You should disable that unknown device, start the computer in safe mode, and try installing the drivers. I'd go here:
http://www.msi.com/support/vga/R9_270_GAMING_2G.html#down-driver

Also, if that doesn't work try Display Driver Uninstaller as mentioned by Alex, its good for wiping out drivers (that you've already done, but still). All in Safe mode.
 
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dovah-chan

dovah-chan

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Feb 5, 2014
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Well the first place to check for drivers is here. You just have to download the brand new Catalyst 14.9 drivers that actually just came out yesterday.

Secondly, are you plugged into the motherboard or the GPU? Because if you still see the Intel HD 4600 popping up then you are most likely on your integrated GPU instead of your discrete card.

If you are plugged into your GPU (which wouldn't make sense unless somehow it was using the intel drivers) then I would load up speccy (look in the detailed motherboard section) or boot into your BIOS and check to see if your GPU is being detected properly in the PCI-E slot it is currently populating.

Oh and a quick google of the unknown device name suggests that you have an Asus motherboard and:

SR-71 Blackbird said:
If you insert and let the installation DVD that comes with the motherboard autorun, it will automatically install the "Asus COM" service and this will get recognized as a "AMDA000" interface.
Click to expand...

Straight from our own forums actually.
 
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Cereal16

Cereal16

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Sep 24, 2014
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Yea, and see... I was using integrated graphics before I installed this one, so that's very possible. I swear I loaded optimized defaults. The power connects are in, it's fully installed into my motherboard and the fans are spinning.

I'll check bios and try all the things mentioned. Thanks guys. Will update you shortly.
 
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Cereal16

Cereal16

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Sep 24, 2014
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It seems that the computer can't detect the video card in the pci-ex16 slot. Still running IGPU. When I turn IGPU off, it won't display anything (because it can't detect the Discrete graphics card).

Still going to try installing the drivers in safe mode now...

If this information is relevant, I'm using HDMI from the motherboard to display on my monitor, and I'm using a dvi from a different monitor to the video card. (It's the dvi with a line and 4 dots around it)
 
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Cereal16

Cereal16

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Sep 24, 2014
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When I plug my HDMI or DVI into the video card and startup, my monitors won't display anything.

Done all the above steps, ATI and Nvidia drivers from my computer entirely, (Still have the intel cause I'm scared to lose all display functionality) and I've attempted the driver install within safe mode. Still getting the failure to load detection driver.

What else can I try?
 
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Cereal16

Cereal16

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Sep 24, 2014
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Should I wipe out my intel drivers as well?
 
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Cereal16

Cereal16

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Sep 24, 2014
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4,510


Cleared Nvidia drivers, and AMD drivers with the Driver Display Uninstall tool in safe mode, going to shut down, use ONLY the HDMI in the discrete graphics cards, and tell you how that goes.

Last time I did that, my Maximus VI Hero asus motherboard gave me an A2 Qcode error which means...

"IDE Detect"

Followed by 3 beeps and then nothing-- Can't see anything on the monitors (not sure what the beeps are, it's coming from the little speaker supplied with the mother board, and I can't find anything in the manual about audio error descriptions)

Ok so I didn't get the A2 IDE Detect issue the second time around, but I did still experience a blank screen where the monitor wasn't displaying anything.

I feel like maybe the card is just flat out not working. Is there any way to test this? I'm happy to start from scratch and just... step by step this process.
 
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Cereal16

Cereal16

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Sep 24, 2014
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Ok so, I managed to install the AMD CCC without issue from the suite package listed here...

http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

I shut down, plugged only my HDMI into only the Discrete graphics card. Windows loaded fine but again, nothing was being displayed on my monitors.

I try to manually install the graphics driver, and we've got past the "failure to load detection driver" but now I get "other detected devices" as the only error message.

Anyone with a maximus VI hero mobo know how to exactly set the discrete graphics card and disable iGPU?
 
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Cereal16

Cereal16

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Sep 24, 2014
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Tried an old 550 ti laying around in the pciexpress slot I was using for the r9 270x. Worked like a charm.

I sure do love ATI / AMD products for being super reliable and very compatible and functional.

I've heard countless horror stories, and now it appears I'm one of them.

Tried the r9 in a different PCIE slot and still nothing.

Still very desperate for some help here. Anyone?
 
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