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Troube with VPNs

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  • Cases
  • VPN
  • Networking
  • Internet
Last response: in Networking
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September 30, 2014 9:22:17 AM

Whenever I try to use a VPN (In this case cyberghost5) it just disconnects my internet and when I turn it off everything goes normal again. I also tried Hotspot Shield and I doesn't work

More about : troube vpns

September 30, 2014 9:42:26 AM

I have no experience with those two programs you mentioned, but it sounds like the VPN adapter has a default gateway assigned which is overruling your usual default gateway thus killing your connection, set the VPN's adapter's default gateway to blank and see if the problem persists.
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September 30, 2014 9:44:05 AM

Assuming it is allowed by the host to which you are connecting (otherwise it will refuse the connection), make sure split tunneling is turned on.
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September 30, 2014 10:24:04 AM

RaDiKaL_ said:
I have no experience with those two programs you mentioned, but it sounds like the VPN adapter has a default gateway assigned which is overruling your usual default gateway thus killing your connection, set the VPN's adapter's default gateway to blank and see if the problem persists.


I can't seem to find how to disable the default gateway, it might be because I'm using Windows XP (SP3), I know it's a bit (very) old but I've got no other option. When I go to the advanced settings of the adapter where the settings should be it just shows me this
Sorry for the Spanish in there (I'm Argentine)
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September 30, 2014 2:23:20 PM

In the previous window before going into "advanced settings" you can select TCP/IP version 4, click on it to select it and then choose "properties", post an image of that window.
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September 30, 2014 2:32:59 PM

RaDiKaL_ said:
In the previous window before going into "advanced settings" you can select TCP/IP version 4, click on it to select it and then choose "properties", post an image of that window.

This?

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September 30, 2014 2:44:09 PM

I see, seems the VPN server is assigning you a default gateway, it shouldn't be doing that, unless you can get the admin to fix that, your only chance is to enable the splitting-tunnel option like Onus said in your VPN software.
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September 30, 2014 2:47:14 PM

RaDiKaL_ said:
I see, seems the VPN server is assigning you a default gateway, it shouldn't be doing that, unless you can get the admin to fix that, your only chance is to enable the splitting-tunnel option like Onus said in your VPN software.


I'm going to try to uninstall the VPN and see if that changes
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