I have 0 control on my computers. i belong to a system 32 like a prisoner. my keyboard can unrecognise the pc, the microsoft software was deleted, no privacy with ID, etc. I am just a housewife. Can anyone give me a hand to guide me how to get away from my hijackers, please? For example, how do I changed the BIOS? How do I become the real admin since the router is physically in my residence?