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Losing Internet access intermittently but still have wifi connection

Tags:
  • Internet Access
  • DNS Error
  • WiFi
  • Wireless Access
  • Windows 7
October 1, 2014 6:19:41 AM

Hi guys,

Hope you can help. I'm completely at a loss as to what to do. I've tried a number of things online but to no avail. I've restored the laptop to factory settings, I've removed the antivirus to see if there are issues but no success.

Basically it worked ok following the rebooting of the laptop for a few days but then went back to the same problem. I could be using the internet away ok, and then suddenly I will get a yellow triangle with an exclamation mark over the wifi signal. When I look at it I see that I am connected to the wifi but there is no internet connection. Turning off the wireless adapter and turning it back on will work for a few moments before going back to the same issue. After a few minutes it will resolve itself but this is a nightmare if I'm watching videos.

When I troubleshoot, it sometimes shows that it can't find issues, and other times it says there are issues connecting with the DNS.

Please can someone help? I am at wits end with this.

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